Reviews (166)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to sell out‑of‑stock and upcoming products via pre‑orders, backorders, and partial payments, especially for higher‑priced items and product testing. They like the “notify me” and “coming soon” tools, customizable messaging and buttons, and quick setup. Many report higher pre‑order sales and find pricing fair. Support is praised as fast, friendly, and willing to implement custom code tweaks and theme integrations.

Edited April 20, 2024

I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it.

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After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional.
No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.

Asmus Collectible
Taiwan
Over 2 years using the app
April 22, 2018

great app, even better support

Kind Cotton
United States
1 day using the app
March 3, 2023

Great App, helpful support. We had some issues, but team was really here for us, would recommend to others.

funfactory.hr
Croatia
8 days using the app
November 21, 2019

Very quick response from Ritika in tech support. Fixed my banner issue and everything is working great again.

TopLift Pros
United States
3 months using the app
July 3, 2020

Great app if you have items bought with preorders. Very useful and the team is helpful. Don't hesitate. Try it.

AMATXI TRANSFERT
France
2 months using the app
Edited September 26, 2019

Great app and such a helpful team!! Harsimerjeet works very well. Best Pre Order app available. Best pricing also

Nokwol
Hong Kong SAR
About 1 hour using the app
July 30, 2019

this was a very helpful application for preorder management,
the support is ver responsive with chat support in app.

thank you

Faith Connexion
France
15 days using the app
June 2, 2022

5-star support!! These guys really worked hard to make sure I understand what's going on and fixing the problems, which is something that I really appreciate.

Living Culture
New Zealand
4 days using the app
August 12, 2019

Just got an issue because of an exernal app : I received an impressively quick assistance and everything was fixed 5-10min after my first mail !

Thanks again !

KarlandMax
France
20 days using the app
October 7, 2019

App works very well, very quick support when required. App has allowed us to pre-launch a product while awaiting arrival of stock which is very beneficial for us.

JimnyStyle
United Kingdom
2 months using the app