Reviews (189)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this ads tool as driving strong ROI, often reporting 3–11x ROAS and major boosts in traffic and revenue. It’s praised for simple “set it and forget it” retargeting and prospecting on Facebook, Instagram, and sometimes Google, especially for those without ad expertise. Many highlight proactive, hands-on support with campaign strategy, custom audiences, catalog cleanup, and Google Smart Campaigns, calling it a no‑brainer for Shopify stores.

December 1, 2017

Good app! Great way to get people back from visiting website

Australian Sports Nutrition Usa
United States
About 1 month using the app
February 25, 2021

Used the app for close to a month, spent over $1,000 on ads, and might have broke even. If you're in the United States you'll usually have to wait for 12 hours or so for an answer from customer support, and usually that answer is them giving you a link to the Facebook support page. One time I had a billing question where Facebook had charged the wrong PayPal account somehow and needed it fixed, and the guy told me "Sorry I've gotta go, my shift here is over" and sent me a link to Facebook support. Not worth it, stay away.

Throw Deep Publishing
United States
24 days using the app
Ad Intelligence INC (Adwisely) replied February 26, 2021

Hi There,

Thank you for your feedback! Our Support team works from 10am to 6pm EET. We try our best to reply to each of the messages as soon as it’s possible, however, we do ask to allow up to 24 hours for a reply since we are located in a time zone which is different from yours. I apologize for any inconveniences this may cause.

Maksim
Customer Service Team Lead
RetargetApp

September 6, 2021

Easy to use app for running Facebook ads that gets you high ROAS. All I have to do is set up the budget and that’s it. Now my ROAS is 900%. Will keep using it.

Purrified Air
United States
1 minute using the app
Ad Intelligence INC (Adwisely) replied September 6, 2021

Thank you for sharing this! We are always happy to celebrate the achievements of our users! 😃

October 23, 2024

I have had amazing, exceptional results with Adwisely Facebook and Google Ads. I wasn't sure what I expected as I've heard not-so-good things about Google AI/Smart Campaigns but I am very glad I spoke with Yaro from the Adwisely team because his suggestion to use their Google AI/Smart Campaigns has been a great benefit to my business, thank you Yaro, thank you Adwisely. I am honestly so happy I decided to work with you guys, now I can put that extra time working on my ads, into uploading products and growing my business, once again, thank you Adwisely Team, and thank you Yaro!

Mini Split Systems Direct
United States
6 months using the app
February 27, 2024

Perfect, I really liked and the team is very helpful Yaro did a lot to my Channel, Thanks everyone

FORHERA DESIGN
Canada
4 days using the app
April 20, 2023

amazing customer service and got my ads up in running the same day i signed up so happy 5 stars all the way!

New Star Living
United States
Over 2 years using the app
Ad Intelligence INC (Adwisely) replied April 25, 2023

Appreciate your feedback!

We are striving to assist our customers with all the setup as soon as it's possible.
Looking forward to bringing you great results!

Edited October 6, 2020

The results are incredible! Got a 285% return on ad spend in just 14 days and lowest CPA that we have ever achieved!

Carson Life ES
United States
Almost 4 years using the app
Ad Intelligence INC (Adwisely) replied October 7, 2020

Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.

October 25, 2021

We got this after the iOS update because we were confused with all the new settings. Haven’t regretted it ever since - we get sales, the ROI is good and the app gives good ideas like special ads for Halloween.

fashionconfesss
United States
17 minutes using the app
Ad Intelligence INC (Adwisely) replied October 27, 2021

We really appreciate the time you took to share your experience 😊

October 18, 2021

The setup may have not been as fast as their website promised, but I got in touch with their support and figured it all out.
Their ads work, the ROAS is constantly between 500% and 750%, so I am keeping the app.

Signature Specialty Salon
United States
8 minutes using the app
Ad Intelligence INC (Adwisely) replied October 19, 2021

Thank you for the great review! Your feedback is really valuable for us 😊

January 4, 2022

I decided to use this app as it promised an easy way to run campaigns. Their managers helped me set up the app and optimize the campaigns to show ads to store visitors. After a week or so sales went up. I’m really pleased with the results.

Hummingbirdbottanical
United States
About 2 months using the app
Ad Intelligence INC (Adwisely) replied January 5, 2022

We're always glad to assist you and increase your sales 😉