Reviews (189)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this ads tool as driving strong ROI, often reporting 3–11x ROAS and major boosts in traffic and revenue. It’s praised for simple “set it and forget it” retargeting and prospecting on Facebook, Instagram, and sometimes Google, especially for those without ad expertise. Many highlight proactive, hands-on support with campaign strategy, custom audiences, catalog cleanup, and Google Smart Campaigns, calling it a no‑brainer for Shopify stores.

September 29, 2026

MAUVAIS JE NE RECOMANDE PAS

Ubetia
France
1 minute using the app
August 13, 2020

Great app to retarget potential customers. 350% ROAS so far, very happy with the results and easy setup.

Nejim
Canada
15 days using the app
August 3, 2021

RetargetApp does exactly what it says it will do! It makes the process of retargeting easy and digestible.

Puzzle Lab
Canada
11 days using the app
Ad Intelligence INC (Adwisely) replied August 4, 2021

Thank you so much for your review! 😀
RetargetApp is happy to provide the highest possible returns with the smart automated ads it runs for you.

December 12, 2020

5.5x return after 10 days, easy to use and understand, fairly consistent results. Will be continuing for sure!

Ikonic Badges
Canada
13 days using the app
Ad Intelligence INC (Adwisely) replied December 15, 2020

Thanks for rating our app with 5 stars. We are glad to see you enjoyed using it.

December 1, 2019

Been using the app to help catch my previous visitors over the black friday/ cyber monday weekend and has done a great job.

HomeGymSupply.co.uk
United Kingdom
7 days using the app
Ad Intelligence INC (Adwisely) replied December 9, 2019

Thank you so much for your review! We are pleased 😊 to hear you are doing well and have benefitted so much from your time using our app.

Edited November 20, 2021

We used the facebook Retarget app and the results were good, we achieved 5.x ROAS, happy to extend this app for Google ads as well.

samawa perfumes
United Arab Emirates
9 days using the app
Ad Intelligence INC (Adwisely) replied November 20, 2021

Thanks for your review! We’re so happy to hear the app is working well for you. We will be glad to assist you with Google Ads as well 🤗

December 17, 2019

I just start using the app. Had an issue with my set up on my part. But, the team was able to help me with everything and is running smoothly.

I Just Wanna Do Crafts Shop
United States
5 days using the app
Ad Intelligence INC (Adwisely) replied December 18, 2019

Your feedback is really valuable for us. RetargetApp support is available 7 days a week to make sure that you get all the info and help you need as fast as possible 😎

October 18, 2021

I would say it’s good value for money. I pay 249 a month and it’s surely better than hiring someone or doing all the ad work myself.
Haven’t tried their google ads yet, but they look promising.

The Silver Wren
United States
4 minutes using the app
Ad Intelligence INC (Adwisely) replied October 19, 2021

Thank you for the great review! We are thrilled to hear that you got exactly what you wanted out of your retargeting experience with us 😊

September 5, 2021

Definitely recommend it. When I started my store, I didn’t know much about digital ads. So I paid a pretty penny to an advertising agency until I came across this app. Now I spend less and consistently get a good ROI. The support team is always very helpful, even if I ask basic questions. Thanks guys!

Villager Friends
United States
1 minute using the app
Ad Intelligence INC (Adwisely) replied September 6, 2021

Thank you for your kind words! 😃 It is reviews like these that keep us motivated to make the best advertising solution for e-commerce. We are happy that you enjoyed RetargetApp and our customer service 😊

December 17, 2021

The app didn’t work well for me at first. The sales were not as high as I expected and the ROAS was only 1.9X. I sent a message to their manager asking what was wrong. She offered me a couple of tweaks and after that my ROAS grew up to 5.2X, so did the number of orders. Now we’re exploring more ways to optimize ads and they seem to be working.

Fairytale.pk
France
1 minute using the app
Ad Intelligence INC (Adwisely) replied December 17, 2021

Hi 🤗, so thankful for your review. We're glad our tweaks worked out, and you got great results 🎉.