Reviews (189)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this ads tool as driving strong ROI, often reporting 3–11x ROAS and major boosts in traffic and revenue. It’s praised for simple “set it and forget it” retargeting and prospecting on Facebook, Instagram, and sometimes Google, especially for those without ad expertise. Many highlight proactive, hands-on support with campaign strategy, custom audiences, catalog cleanup, and Google Smart Campaigns, calling it a no‑brainer for Shopify stores.
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sales have rocketed!
That’s great to hear! 🚀 We’re happy to see such positive results and appreciate your trust in Adwisely.
The Adwisely team have helped us expand and advertise through online platforms - we're very grateful!
Thank you so much for your kind words! We're thrilled to hear that we could help you grow and succeed with your online advertising. We're always here if you need any further support! 🚀
Very helpful support. In particular I like using their AI campaigns. Highly recommended.
Great results
Amazing support
Easy to use
Adwisely help us a lot to get through the noise as a small business. A super helpful support that can tailor your needs a bit. Get on this smart technique and save yourself both time and money!
Thank you so much for your kind words! We’re thrilled to hear that Adwisely is helping your business succeed. Our team is always here to support you and ensure you continue to save time and money. We appreciate your trust in us!
Will see in the next few months how it's going. For now I think, the number of purchase is a little bit incorrect.
Thank you so much for your kind words 😍. We really appreciate you taking the time out to share your experience with us. Feel free to contact our Support Team to clarify the number of purchases you see on the dashboard or any other questions you have. We will be glad to assist 💚
- non ci sono contratti da firmare con agenzie incompetenti
- supporto immediato e competente
- posso impostare budget a mia discrezione
Grazie per il tuo feedback e stare con noi! Siamo sempre pronti ad assisterti!
Great job and experience working eith them
Thank you for your feedback! We appreciate your trust and are glad you enjoyed working with our team 🙌
Update: since Adwisely today decided to edit their reviews to spread lies, then we have the right to defend ourselves.
We never requested that the work be paused. They created the ad without products in it and unchecked the Instagram box( they said sorry)
1-All your work over two months produced no results. One month trial with hands-on with a lot of mistakes( Read below)
2-You only wanted to push us to pay $249, even though we already gave you one month to prove your strategy. There was no strategy just retargiting and a lot of complaints and excuses.
3-Spreading false claims won’t change the facts. We fired them, and they never cleaned up their setup from our Business Facebook or Google.
We'll release all emails publicly on Reddit and Twitter to show the truth, as we don't digest or tolerate this. (We'll update soon)
This is our original complaint:
We (Selvanelle ) we're based in the USA. We had a very disappointing experience with this app and the team behind it. There are only three people managing all accounts and answering emails, and unfortunately, their service did not deliver any results for us.
Yaro repeatedly complained about how hard he and 3 people were working on our ads, and yet no sales were generated. One in Google in almost two months! During our one-month trial, we saw no results, yet they encouraged us to upgrade to another month, which was a terrible experience. We constantly had to remind them of basic tasks. First, they forgot to check Instagram on Meta ( ad was running two weeks without it) then they ran ads without ensuring that products were correctly synced in their feed — mistakes that cost us both time and money. Eventually, they directed us from Meta to Google Ads, and after 18 days said Google Ads wouldn’t work either, telling us to go back to Meta.
From the start, their Facebook ads promised 6x ROAS, but this claim was completely false. Their “automation with their hands on it provided no real value, and important details were never disclosed upfront. The $49 plan proved useless, yet they initially claimed it was effective and, when it failed, they tried to push us to upgrade to the $249 plan..Note: our plan was $249 during the trial, and we changed it when we saw the crazy mistakes. Today, we are sure that we do not want to work with them!
Additionally, their Facebook ads where they advertise themselves self are misleading, making promises that are simply not true. This lack of transparency and honesty is unacceptable. I do not recommend this service and urge others to proceed with caution.
If you want more details about our experience, feel free to call us at 781-346-7700 or email us at support@selvanelle.com. we are not shy to give you more details as we know that a lot of review could not be real.
Hi Selvanelle team, thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with Adwisely did not meet your expectations.
We would like to clarify that when the trial period ended, you chose to downgrade your plan from $249/month to $49/month. The $49 plan does not include Ad Expert services for Google or Meta. For this reason, we were unable to provide personalized strategy support under that package.
Regarding the trial, we also want to note that our work was paused several times at your request. One example was when you saw that all products from your store appeared in Google Merchant Center. This is the expected setup, but our team spent additional time explaining this and similar points.
Adwisely is heaven. We've been live since a year now and tried several agencies, preforming-based-freelancers and other AI-powered tools.. but all of them actually failed to get proper results on our ads. The thing is, I think I let myself be distracted by all the nice interfaces and all the extra creative options these other guys and apps offered. Adwisely is pretty basic, which I like, pure performance focused and that exactly suits my needs right now to get it off the ground. Paul offers excellent support so far, he really thinks along with all the strategies you could possibly follow. And one of the main things I really like, is the tracking, it actually works!
Huge complements to Paul and the team, looking forward to a bright future!
