Adwisely Google Ads & Meta Ads

I used the old version of retarget app for a long time on our site. It worked smoothly and was well worth it. But the new version has been charging us more in ad spend and lowering our ROI dramatically. Facebook is now hitting the full budget each day where before changing it only needed a fraction of it to get results. I believe this is due to the campaigns all resetting which I was assured wouldn't happen. But all the historical data is gone and created new campaign in facebook. With any luck the facebook campaign will optimize over time and improve ROI but I was told that historical data wouldn't be lost which is very disappointing. The way the app is set up now anybody could just use facebook business manager directly and avoid paying a monthly fee to retargetapp. All they are doing now is just automating a retargeting campaign that anybody could set up in 10 minutes with a google search. I'd be surprised if you couldn't reach out to facebook support to set it up for you for free and save a monthly app fee. Ad spend all goes to facebook anyway.

Don't download this app. I've been a user for 3-4years but honestly, they will rob you at any occasion they can find. I'm so disappointed in it and their support team the past year. They used to be great, that's for sure. And they still reply fast, but regarding the app itself... twice they run ads without my permission on my account. My ads were inactive but they run them anyway on their end, I don't know how, then they charged me 249$/month for exceeding the 1k $ limit of the previous plan. They passed me to the higher plan without me noticing anything nor being notified by email. When you try to launch a store, you have so many things to think of and even if I could pay 49$/month, I couldn't pay 249$. I spent hours arguing with them and it's only when I threatened them to leave a bad review that they agreed to refund me. So I didn't at that time. But today I noticed they again passed my account to the higher plan (249$ instead of 49$). Their dashboard is in € but they calculate in $. So I guess with EUR/$ fluctuation, my account ended up spending more than the plan's limit au 1k $ . Again, I was not notified and they have been charging me 249$ for 11 months!!! For exceeded the plan's ads spend limit by 2,5$/day... 80$ a month... they charged me 200$ extra... So not worth it. I recognize I should have been more careful, but I never though they could be so dishonest about this. We, sellers have so many things to do too, we can't always check every single details, especially when their charges are one line in the whole shopify monthly bill or cycle bills. It's so unclear. It's not like you receive they unique bill in your mailbox and can easily notice something is wrong... I'll never see my 2200$ again, they don't want to proceed to any refund or even partial refund even though they recognized their pricing was confusing. I'm sorry but even though I was a user for 3-4 years, I will be looking for another retargeting App.

Easily 9-10x ROI per month. Best retargeting app on Shopify

Very easy to use & a very helpful. Works automatically in the background.

Nobody get back to you ,Trying to contact app developer no answer and not working.

This app is awesome! Very easy to use and it has given us an incredible ROI of 16 800%!

Really great app, easy to use and install. We got sales on the first day! Everyone should install it.

Very easy to set up and has had a HUGE impact on traffic and revenue. A no-brainer if you run a Shopify store.

DO NOT USE! THIS APP DISCONNECTED MY FACEBOOK STORE, INSTAGRAM AND CAUSED MY ACCOUNT TO GET RESTRICTED ON FACEBOOK!!

Great app. Simple to use and fast customer service. Received 11 orders in one week since we signed up. Good ROI for us.