UpPromote Affiliate Marketing

UpPromote is a fantastic app for managing affiliate referrals. It's easy to onboard new affiliates and support them with payments for the order referrals.
The support from the team is also great. Nick and Tommy were quick to help and sorted our request within minutes.

Awesome and Gwen provided great support in setting things up

Amazing! UpPromote Affiliate is an incredibly powerful and user-friendly app for my Shopify store. What impressed me the most is their exceptional customer service. A big shoutout to Tommy – he was extremely helpful and enthusiastic, resolving all my technical queries quickly and professionally. Definitely worth the experience!

Tanie did a fantastic job during the setup , I really appreciate the support

For two weeks we have been trying to pay our affiliates but the PayPal payments fail and leave no trace of why. This worked great until this month, now we have a bunch of pissed off affiliates and have lost faith in this app.

I cannot say enough wonderful things about Tanie from UpPromote Support. She delivered one of the best customer service experiences I’ve ever had. From the moment I reached out, Tanie was incredibly responsive, patient, and genuinely committed to helping me solve my issue.

She didn’t just send generic replies — she took the time to understand my specific setup, walked me through each step, and made sure I fully understood the solution before moving on. Her attention to detail, professionalism, and friendly communication made the entire process smooth and stress-free.

What truly impressed me was her willingness to go above and beyond. She tested configurations on her end, offered alternative solutions, and helped optimize parts of my affiliate setup I hadn’t even considered. Because of her support, my UpPromote experience has been seamless and my program is running better than ever.

Tanie is an absolute gem and a huge asset to the UpPromote team. If every support experience was like this, running an online business would be a whole lot easier. Thank you, Tanie — you made my day and earned a lifelong UpPromote fan!

Incredible platform and even better support!

UpPromote has completely streamlined how we manage our affiliate programs across multiple brands. It’s simple to set up, easy to customize, and has every feature we need, from tracking commissions to managing influencer tiers and coupon codes.

The best part is their customer support. Anytime we’ve needed help, the team has been lightning fast, kind, and genuinely invested in helping us succeed. It’s rare to find a platform that’s this reliable and flexible.

Highly recommend UpPromote to anyone running an affiliate or influencer program. It’s been a total game changer for our business!

I was referred to Shopify by another person who sells a TRUE golf product that really works. Shopify is a game changer for products, like the Putting Alley, that need a bit of explanation by professional golfers who understand the value proposition. The UpPromote affiliate program works in close tandem with the Shopify website.

Online UpPromote help is always available (thank you Tanie) in what seems to be a one-on-one basis.

Another day, another chat. I also use ChatGPT to get questions answered; however, it's not always up to date. That's when I turn to the chat team (Mina in this case), and she answered my questions that CGPT couldn't. It's a nice teamwork play.

Great app, installed and got our first 2 affiliates signed up. Needed some help with assigning coupon codes. Used the live chat which was answered really quickly, and on a Sunday. Spoke to Evans who pointed me in the right direction, and was sorted quickly. Great app and amazing customer service.

Nice app! I’m using the free plan, but I miss many features that are only available in the professional plan (which is very expensive for me now). For example, I can’t download invoices for my payments. However, the customer support is very fast and responsive — thank you, Mina, for your help even during the weekend!