AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

April 3, 2021

great customer service. the responded in the chats in good timing even though it was late in the night.

Coffee and Cream
United States
26 minutes using the app
July 9, 2021

so far so good! great app, good customer service! now I think how could we live without this app.......

TheJellyBee
United States
1 day using the app
February 9, 2022

So far so good! Customer support is awesome and excited to integrate this feature with upcoming sales!

littlerandoms
United States
15 minutes using the app
June 23, 2014

So far good, the process of integrating it in the checkout is a bit unclear but over all its a good app.

Q by QS
United States
1 day using the app
Edited October 16, 2016

great :D
Tracks our customers orders perfectly and having our own tracking page for them is wonderful :)

Safe T Rex Australia
Australia
28 days using the app
April 23, 2019

I liked the application. Easy to use. You can upload shipping labels easily, and send emails to customers

BESENN
United States
6 months using the app
March 25, 2021

Perfect and fast customer service!! Friendly-use app. Support is fast and easy and gets the request done.

Atticgo
Spain
About 3 hours using the app
December 22, 2021

Varun from the help desk helped me with the installation and explain the process Excellent service
Thanks

Dog Bed Supplies
Netherlands
About 1 hour using the app
April 19, 2020

I really like how it works,enjoyed it a lot really.I can recommend this application for all the businesses

That Organized Home
United States
10 minutes using the app
October 12, 2021

Great, the tracking page is nice, it is helpful for my shopify store. and the funciton is strong. Good job.

Hecate Gaming
Hong Kong SAR
3 days using the app