AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

February 2, 2021

Quick response and very helpful staff. I recommend since I asked a lot of questions and got a useful answer !

Nuoo
France
About 1 hour using the app
April 23, 2021

Really Helpful app if you are running a new store and don't know much about coding. It saves you a lot fo time

STARIN
India
About 1 hour using the app
September 30, 2014

Massive fan and user of AfterShip! Its really loved by our customers to get updates on shipping etc. Great app!

iOgrapher
United States
3 months using the app
September 1, 2021

Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.

Paradisus Signature
Canada
About 1 hour using the app
July 21, 2021

Support is immediate and helpful, messages take dressing up, but good full control. now i need to get to 100 chars

Shop Figenza
United States
28 minutes using the app
October 27, 2021

So far so good. Fast support response. Still testing features at this stage, but what is included looks promising.

Quietude Candles
Australia
15 minutes using the app
April 18, 2023

Good and fast customer service. Helped me to give answers to my questions. Starting using the app for my business.

ZANSSY
United States
About 5 hours using the app
June 15, 2019

Using after ship from last 6 months it has easy to use and best app for Shopify store. definitely recommend to all

Hulshleather
India
About 1 month using the app
May 3, 2021

I'm using the app for order tracking. The setup seems to be user-friendly. I am new to using it, but so far so good.

PressItNGo
United States
4 days using the app
AfterShip replied May 3, 2021

Thank you for your kind words.

Glad to know that AfterShip app is living upto your expectations. Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Regards,
Nitish
Team AfterShip

February 4, 2021

Quick Prompt and accurate support. Fixed my issue quickly. I had enabled something that should not have been enable.

SearchFindOrder
Canada
About 20 hours using the app