AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

April 16, 2021

I haven't used the app yet but the customer service is super fast!! I hope to provide 5* later - when I have seen an order through.

Tie Your Camel Shop
United Kingdom
7 minutes using the app
AfterShip replied April 16, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

March 13, 2014

Love this app! Is the best because when I buy in websites I need to know and see where is my purchase so I want my customer got it to!

Liz Charleen
United States
3 minutes using the app
March 4, 2019

Great app, it helps us streamline the process from 20 carriers without complicated integrations with old-fashioned shipping companies.

A Good Company
Sweden
7 days using the app
January 16, 2022

Easy to use and efficient shipping management app. Saves a lot of time. Numerous plans help you choose one that suits you. Recommended.

TozzCo
Canada
9 days using the app
October 29, 2020

Great app and great support. Definitely helps me make sure all orders are going out and delivered on time. It also integrates with my CRM

douxds
United States
23 days using the app
December 10, 2013

Great app for customer service...As an online store in Mexico where there is a lack of information, this gives our customers peace of mind.

bebe2go.com
Mexico
1 minute using the app
Edited May 21, 2021

Just downloaded the app tried some features. The app looks good so far. Customer service is very responsive and ready to respond to queries.

Shopperoo
Singapore
About 1 hour using the app
May 6, 2016

by far the best app. hands down the best- it takes care of everything- emails and sms. But i think the sms service is on the expensive side.

Mansinoise
India
5 months using the app
May 4, 2019

They deliver what they promise. So far, I am happy with this app. Would recommend to all stores who require tracking and shipment notifications.

EL The Cook
India
21 days using the app
December 15, 2021

Just starting to use the app, but it is very robust and has great documentation. Looking forward to managing all our order updates through the app.

Kitchly.com
United States
16 days using the app