AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

September 3, 2020

Very happy with this app so far. Very easy to navigate on the back end of things for our shop. Basic plan is free and that is perfect for us for now.

LyteUpClothing
United States
About 1 hour using the app
September 6, 2014

Very easy to set up. I love that our customers can simply go to our website and track their package from there. Excellent app and highly recommended!

Hickory Ridge Soaps
United States
About 2 months using the app
March 28, 2021

Amazing customer service by Riyaz!!! It was nice to see that I can get the best service when dealing with a lot on my plate. Saved me time and money!!!

BudgetBae
United States
15 days using the app
July 21, 2014

Great App,

I recently installed it and have been amazed at how easy it is to use and how i have all my information in one place, really great stuff!

Radha Beauty
United States
Almost 5 years using the app
February 29, 2016

We really love the app and is very helpful! It has helped tremendously with our customer inquiries as majority of them were for status of their package.

Manna Kadar
United States
19 days using the app
August 27, 2017

I don't understand why Aftership won't sync tracking outside of the 3 days windows. If is it a pricing issue, they should have just charge accordingly.

Neomarcus
Canada
About 1 month using the app
June 15, 2021

Customer service is absolutely great. Anurag smashed it and helped me alot! This will probably help my business greatly with better notifications sent to customers

Cocktailored
Sweden
About 24 hours using the app
March 20, 2014

great app and even better support! Works exactly as intended. Couldn't install the app on my site but the creator was nice enough to set it up for me. Highly recommend.

EMFurn
Canada
About 13 hours using the app
August 17, 2017

Convenient for seller and buyer to trace and track their orders. The seamless integration impressed my customers of such professional tracking tool.

5 star add-on app

Princessfragrance Com
Singapore
15 days using the app
June 17, 2019

So far so good. Just started using the app so I haven’t had any long term issues. Will update review if anything changes but support seems solid so far very responsive.

A Man's Band
United States
9 days using the app