AfterShip Order Tracking

I just recently installed the aftership app on my store and I am quite happy with it. There was a slight compatibility problem at first with the theme I was using, but the staff at aftership was very fast and helpful in providing me with the support I needed to get it up and running properly on my store.

There are a lot of apps for Shopify, the good, the bad and the...well not so useful. There are only a few apps however that are indispensable and Aftership is definitely one of these indispensable ones. Glad we found it, it's making a great and powerful difference to our shop. Check it out, you won't be disappointed.

AfterShip fills a necessary gap in our serving our customers. We are able to see when packages go missing or remain in-transit far too long - and then reach out to our customers to give them better updates. AfterShip helps us track packages beyond what Shopify and the order fulfillment software does. Thank you AfterShip!

As TRIKIT™ is the first brand of car emergency in Malaysia and is a 100% online business, we have a huge responsibility to make sure that our customers get to track their parcels easily and efficiently. We are extremely delighted that AfterShip has managed to help us in this area. Highly recommended for all store owners!

Great app! When couldn’t locate a package for our customer, AfterShip was our hero, allowing us to get an update in mere moments. I only wish they offered the option to send that update to customer without having to have a paid plan. Once we get more sales we will definitely be updating. This is a must have tool for all Shopify merchants.

They said it is free when using it as Shopify customer and customer will get email tracking notification, no SMS which requires PREMIUM services however when I fully configured the page the system took me to their website saying that it is unlimited tracking for FREE but NO EMAILS NOTIFICATIONS unless I spend $109 per month for 2000 consigments.

The ability to track packages with a branded package for free is really nice, especially in the beginning because you have less resources at first. The branding increases awareness and legitimacy. It's a small perk, but very useful.

Have not tried the SMS delivery notifications, but that should reduce customer support in theory. Will look to try it out in the future.

We've been using Aftership for a few years. It is a great app, but we are now going uninstall and use Shopify's default shipping notifications. One thing to be aware of if you are considering this app, is that you will be forced to pay an extra $10/mo for an SSL. If you don't, your customers will see a 'not safe' message on your tracking page. Other than that, it works as well as they say it does.

The best! Really easy to set up, and the pay structure is really fair. My shop, Babe Basics, is a dropship store, and it would be such a nightmare to go through tons of orders to find tracking information and then go through china post to find out where my customer's order is. Now, I can type in an order number and see exactly what's going on. Plus each time the tracking status changes, my customer can be automatically updated.

These guys are the best, always there to help, literally instant assistance. I couldn't be happier with the support I have received. Super easy system to use and install and probably one of the best customer service teams I have experienced across all of my Shopify apps. 1000 STARS!! Keep up the superior work. For anyone on the fence with adding this app, I would have to say do it. It looks sleek on the website and they're always so helpful. Thanks guys!