AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

February 19, 2021

It helps us track customers order without a hassle. It is easy to use and the support team is very helpful.

Mark & Day
United States
Over 1 year using the app
September 11, 2020

Excelente aplicación.
cumplio con todas las expectativas sobre la aplicación, si la recomiendo para su uso.

Soccer Sport Mx
Mexico
12 minutes using the app
Edited April 6, 2020

Great app. Easy to use and helps me stay on top of my shipments and take early action if a package is delayed.

Tronox Workwear Direct
United States
4 minutes using the app
August 26, 2020

VERY HARD TO CONTROL 2 STORES ON THE 1 ACCOUNT ...............................................................

Pet Play Co
Australia
About 1 hour using the app
AfterShip replied August 26, 2020

Thanks for reviewing.
Please help us understand this better by replying to the email sent.

April 24, 2020

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Sports Art Direct
United States
8 minutes using the app
Edited April 6, 2021

It´s not the cheapest, but definetly the best app for order tracking! The support is great and the CX is perfect!

labelme.at
Austria
18 days using the app
February 16, 2022

Great app. I have just started a new business and already seeing the help from the app or shipments organisation.

The Motivats
Netherlands
1 day using the app
September 21, 2022

So far so good. They helped me setting up the app step by step via Google meet. My store is now connected and ready.

Mobility Scooter Online
United States
1 day using the app
January 17, 2022

Solved the problem within few minutes .Great experience. Saves lots of time . Very quick and Great cutsomer support.

ADHIRA ALLURE
France
About 2 hours using the app
February 10, 2022

Amazing customer support! I had an issue and they were very quick to fix it. Very prompt and professional. Thank you!

Keltur
United States
About 2 hours using the app