AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

April 11, 2021

Amazing! I'm happy i downloaded the app. I appreciate how fast After Ship support gets back to you! Super easy to use.

Shop Del Carmen
United States
20 minutes using the app
February 24, 2022

Convenient and effective. Nice that your orders get imported into the system automatically. And the free plan is good

LEOPARD STRASS
Portugal
About 14 hours using the app
August 6, 2021

it is a nice app for tracking orders and send automated notification updates to customers, it also has a great support!

OneLaneStore
Germany
2 days using the app
March 25, 2023

Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!

HouseofQuruxleys
Canada
9 months using the app
June 2, 2021

I really like the app but I appreciate the customer service so very much! The Rep was very helpful and friendly. Thanks!

Legends Attire
United States
About 1 year using the app
December 17, 2021

Fast pleasant service. I did not understand how things worked. A representative guided me through the process. Thank You

Mar'e Sheree
United States
7 days using the app
October 9, 2021

Quick and accurate responses. They stay online with you to make sure everything has been addressed. Greatly appreciated.

KAL3 APPAREL
United States
6 days using the app
February 1, 2022

Quick and easy response. It get straight to the point and what I need. Pricing are a little better compare to other apps.

Juliander
United States
7 minutes using the app
May 7, 2015

AWESOME app, especially for a gift-giving ecommerce site like ours where the buyer wants to track their gift to the recipient.

SHIP/A/BAG/OF/DICKS
United States
About 1 month using the app
May 7, 2021

So far, the app has been great! We just joined, but support's responses are very helpful and the set-up has been very intuitive.

Fruily
United States
7 minutes using the app