AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

August 18, 2021

This app is so helpful. The customer service is really nice. They help me a lot in controlling my Fulfillment. Thanks and highly recommend.

PAWSIONATE
Vietnam
Almost 2 years using the app
June 10, 2019

I found this app very useful as it was so so easy to set up and integrate your account. It helps customers check their order without contacting

Deadweight Clothing
Ireland
June 1, 2019

It is a great app to track my orders at a low cost, very nice support team and they accommodate me properly.Hope to see more update in the future

VIN WHOLE SALE
United States
November 12, 2020

I am just in the initial stages of setting up and using AfterShip. Their customer support was very helpful in helping navigate the setup process.

The Bedroom Emporium
United States
28 days using the app
April 20, 2023

Aseem Was great! Very helpful land knowledgeable! We were able to walk through each step and point out what is needed to setup the store properly!

Axe Team Store
United States
3 days using the app
January 24, 2022

I love this app!!! It really does provide the best post-purchase experience for your customers and the customer service response time is amazing!!!

Brianna S. Beautique
United States
16 days using the app
May 4, 2017

Easy to use, set it and forget it. Only reason for 4 stars instead of 5 stars is because you cannot pay with American Express on a recurring basis.

Wiperpacks
United States
Over 1 year using the app
November 22, 2021

I was stuck on how to enable Canada Post to my account and was quickly and effectively assisted by the support team on chat. Very happy with the service!!!

Star & Maple Shop
Canada
3 days using the app
January 27, 2022

Right away I received the help I needed. Ankush gave me very fast and efficient help and did everything he could to make sure that my needs were met. 10/10.

AYVA DIOR COSMETICS
United States
About 2 months using the app
July 7, 2021

Customer service is very reliable and will help you with any problems. I contacted them and they were able to reply and solve my problem in under 10 minutes.

BeadsbyMaji
United States
4 days using the app