AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

June 22, 2021

Aftership has been amazing at allowing us to provide tracking info to customers under our own brand! Every store selling physical products should use aftership.

pupithis
Australia
7 months using the app
April 23, 2020

It was recommended by a friend of mine. We dont get enough orders each month for it to make sense to have a paid plan for now. But if we do, more than happy to upgrade

Detour Store
United States
Edited May 4, 2021

Due to shipping delays that have been very frustrating, I needed a way to stay updated on all of my tracking this app has really helped me to do that. It's very organized and helpful.

SodaGlitter
United States
1 day using the app
AfterShip replied May 4, 2021

Thank you for your kind words.
Glad to know that AfterShip app is living up to your expectations. Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience the best one.

Regards,
Team AfterShip

April 23, 2019

Very helpful app to keep customers informed about their delivery status via SMS. Also, love the pie chart that gives you an outlook of which shipments are delivered or having difficulty.

Makeup Fridge
Canada
6 months using the app
January 11, 2022

I wanted to have the app's name removed from the bottom of my website. Ankush was friendly and worked fast to assist me with my request. Looking forward to seeing all that this app offers.

BWO Favors
United States
36 minutes using the app
April 27, 2016

Aftership is exactly what I was looking for and more! It's nice that they offer a free plan, but the premium plan is very affordable. If you use shipping service, you have to have this app.

Glamour Amour
United States
6 days using the app
October 22, 2021

I did not get to use the App as yet however Shubham walked me through the set up and I couldn't have done it without him. I'm looking forward to using this App and the its functionalities...

My Boutique Vibes
United States
About 1 hour using the app
May 5, 2021

Super helpful support team, Very response and guide us to setting up. The app is easier to navigate than I initially thought it would be. I'm excited to add a tracking page for my customers.

YoYoMoNo
Canada
About 7 hours using the app
March 19, 2023

AfterShip Order Tracking Has been Very Helpful. I really appreciated Ankit's customer service and helping me step by step in setting up the app and tracking in my store. I recommend this app!

Shop Baby Boutiques
United States
25 minutes using the app
March 7, 2022

This app is a life saver! I have lost nearly 10 accounts through refunds due customers' needs for real-time information about their orders. Aftership fulfills this need perfectly. Thanks guys.

Remote Practice Managers
United States
About 13 hours using the app