AfterShip Order Tracking
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Reviews (1,504)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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customer service was quick and resolved within minutes. i needed to remove the "powered by Aftership" and I am truly satisfied with the service provided. thanks alot yall.
Saransh was very helpful when I had issues trying to set up my emails. She walked me through the whole process and understood my needs! Thank you so much for all your help!
J Sadhan Roshan from AfterShip was able to quickly jump on a zoom call to go over our issues with tracking and provide alternative solutions in real time.
Shreyasi was amazing and so helpful when giving me a demo for Aftership. She went through the dashboard, settings and all of the other features. I was a bit overwhelmed before I had the call with Shreyasi and now I feel more confident in what all Aftership has to offer.
Quick assistance from the customer service team who helped me resolve my issue..............................
Great app, we have been using it for a long time.
Ritika was able to solve the problem quickly, thanks for her amazing work!
Ankit was super. His knowledge and patience with me was exceptional. A true customer service representative
Thanks! Accommodating customer support team!! They were very helpful in fixing the issue. I can't say enough
I received great help when I had a problem with the courier mapping. Shreyasi was really very helpful ad accurate.Thank you!
Exceptional customer experience given by Ankit, resolved all queries, He also made me inform on additional features that i was unaware of
