AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,504)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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Really good experience with Chaitanya. Helped solve issues.
Be careful of unexpected charges even though you may have un installed the app 2 months earlier
Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.
We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.
Also, regarding the charges, if you exceed the quota or you use SMS then you need to pay extra in the next billing.
We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.
For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.
Best regards,
Team AfterShip
Great app.
Great customer support.
Nitin was extremely helpful and provided great customer service.
Nitin was excellent in helping today. I was very confused, but he helped me get completely set up.
So far so good. the price isn't great and the amount of add on cost is ridiculous. The only thing wrong with this service is the price.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
If you feel that our plans are costly, we will help you with upgrading the plan at an affordable as per company policy.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
exellemt help from ankit made it real easy and made me happy as a disabed custermer im am part blind
Very satisfied with the app and services and the consultation provided by Aseem. Recommended.
Ankit Pathak was a very helpful assistant while setting up the app.
Even though Aftership could not resolve my problem because it's not related to their app, the support rep Ankit P said they would still ask and get me any information that could be helpful.
Ankit was amazing and he did more than I ask!!! I had a simple problem but he went in and did a 100% work over of our account to make sure everything was right and in working order! 11 out 10!!!
