AfterShip Order Tracking
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Reviews (1,504)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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Ankit - what a great guy! Great service, very efficient! thank you
Very responsive. Even joined a video conference call to help out.
Aftership tracking is a great app and definitely provides with awesome support. Rajat was especially good about providing and following up with us and solving our issue on the go. Highly recommend this app.
Super helpful customer support. I only use the order tracking, but it works great. Priti was very helpful during my last support session!
Ankit was fantastic today. He was very helpful and we are happy to be using AfterShip.
Saransh helped me with activating a special promotion.
Had a couple of issues setting it up, contacted the support team and they were quick to respond & solve the issue. Shreyasi was particularly helpful in helping us set up our account.
The platform is very powerful and is competitively priced. Nitish, the customer service rep that helped me get setup was very informative and helpful.
Brilliant easy to use interface for shoppers to track their orders! Very helpful and responsive customer service as well.
Anmol was very helpful is allowing me to understand what my issues were and how to fix them. With Tik Tok's support being so poor, AfterShip customer service was a great alternative!
