AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

January 4, 2024

Exceptional support from Rajat! The AfterShip Order Tracking app for Shopify has elevated our tracking experience with its efficiency and ease of use. A must-have for seamless order management. Five stars!!

Adorehome
Romania
1 day using the app
January 1, 2024

Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience

Veganic
United States
4 months using the app
December 29, 2023

Experience was good. Appreciate the immediate assistance provided by Mr. Saransh.
Thank you!

MINIMALIST
United Arab Emirates
Over 6 years using the app
December 22, 2023

AfterShip has strong strong customer service. Thank you, Nitin, for your help quickly resolving our issue.

HealthyBaby
United States
About 3 years using the app
December 19, 2023

Very responsive! I had an issue with setting up a custom domain, and the support team helped me go through the case shortly!

VOCIC.com
United States
1 day using the app
December 14, 2023

great all sorted, friendly and knowledgable support from Nitin.

Petworld
South Africa
About 3 hours using the app
December 12, 2023

Very helpful team to chat to, fast to resolve

Paris Georgia
New Zealand
Over 1 year using the app
December 12, 2023

Nitin was very helpful and quick to respond to my enquiries regarding the setup process.

GRAMS28 UK Store
Hong Kong SAR
1 day using the app
December 11, 2023

Ankit was very knowledgeable and helpful in our integration of Aftership, he is a great asset to your team!

Dick Lazers
United States
13 minutes using the app
December 10, 2023

So far so good with an hour looking through the options and customising for a basic store setup

Pedal & Ride
United Kingdom
About 3 hours using the app
AfterShip replied December 11, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip