AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,504)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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Harsh was most helpful agent, managed to help me very promptly with 2 issues that I had.
Thank you Harsh!
Thank you Saransh for the amazing support!!
Have had no issues while using this app. They always respond and help immediately with any issue.
Great experience with Nitin helping me navigate around the functions!
Saransh and Aditya are very supportive, helpful and prompt. Great customer service. Thank you for your help! Really appreciate it!
Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!
Great support provided by Ankit from the Aftership Support Team. Highly recommended!
Absolutely useless customer service from Ankit. They take no responsibility for their partners that plugin to their software. It's ridiculous. Awful, awful customer service and the software is pretty awful too. Can't believe it's so expensive.
Thanks for your valuable feedback.
We understand that you are not satisfied with the support you have got which has negatively impacted your experience. We value you as a customer, and it is disheartening to know that we have not met your expectations.
For this, we are assigning dedicated support for your AfterShip Tracking account. Please check your inbox, as you will be contacted via email shortly.
Trust us, we work very hard to make our app user-friendly and provide a great support experience.
Regards,
Team AfterShip
Aseem helped us fix an important issue that we faced when we moved to Shopify headless store.
Great app that we have been using for a couple of years. I had a small issue today and the support was excellent! Thank you Priya.
