AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

April 10, 2024

Awesome app! They have been around for ages and it definitely shows as they are easily the best tracking app more importantly the customer service is one of the best on Shopify, its even better than shopify support haha! Rajat helped me out and is great, super patient and easygoing going and helpful! Definitely recommend

RoseGold & Black Pty Ltd
Australia
Over 2 years using the app
April 8, 2024

Great support! Answered my questions promptly

Timeless Adorns Jewelry
United States
14 days using the app
April 5, 2024

Amazing 5 stars from me! Saransh was super helpful!

Prime Coffee Suppliers
United Kingdom
10 months using the app
April 2, 2024

Thanks to Rajat, who solved the issue quickly and great response time.

The Fine Shop - UAE
United Arab Emirates
Over 2 years using the app
March 22, 2024

The agent provided me with exceptional support! Love Aftership

Sugar Spring Co
United States
About 2 years using the app
March 20, 2024

Garvita provided great support

Conturve
United Kingdom
27 days using the app
March 15, 2024

Priya helped me very much! Everything become much clear after her help

Eden Garden Jewelry™
Spain
28 days using the app
March 7, 2024

Overall a great app with great customer service and technical help if needed. Rajat was extremely helpful and solved my issues quickly and efficiently.

United Firearm Association
United States
3 months using the app
March 5, 2024

Awesome App and highly appreciate the help from Priva!

P-REX Hobby
Canada
4 months using the app
February 17, 2024

Easy to use so far, Rajat was helpful

Emjay Brands
United States
3 days using the app