Reviews (311)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform that replaces multiple apps for loyalty, reviews, email/SMS, memberships, affiliates, popups, and analytics. They report higher engagement, repeat purchases, and sales lifts around 25% from automations and recommendations. Loyalty, reviews, and email tools are praised for ease of use, POS integration, and flexibility. Merchants consistently highlight intuitive setup, stable performance, and exceptional, hands-on support.

February 12, 2023

The team has been amazingly helpful. Am very new to the app and was looking for a solution to my problem and the team manage to suggest a better alternative

MEDICOS Official Store
Malaysia
6 days using the app
AiTrillion replied February 14, 2023

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

February 13, 2023

AiTrillion is great and has done wonders for my e-commerce business since joining. Its an all in one app that provides everything that you need to take and scale your business to the next level. The staff is amazing, warm and kind. Divya and Pratiba are so helpful and always there to answer any questions I might have. I highly recommend using AiTrillion. You will love it! Thank you so much, you guys are great!

Sycamore Style
United States
3 months using the app
AiTrillion replied February 14, 2023

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖

March 24, 2023

We have been struggling with individual app for points, emailing, reviews etc so have been pleased to find this option. It is packed with features that we will enjoy getting to grips with - support on video calls have been excellent

Barnstaple Equestrian Supplies
United Kingdom
4 days using the app
AiTrillion replied March 27, 2023

We're so happy to hear you've had a great experience with the app!
And yes we are committed to providing the best Loyalty rewards program, email, reviews, web push, and 11+ features in one platform to boost your store sales.

Thanks for your valuable feedback 💪💖

May 3, 2023

Very good service, most helpful. Much better than expected. Patients with my many questions and required explanations

The Fragrance Room
Australia
13 days using the app
AiTrillion replied May 10, 2023

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨

May 15, 2023

I recommend the AiTrillion app for all its features, facilities and support. Not only do they help you set it up but give you great ideas to do better business!

Tammise Market
United States
Over 1 year using the app
AiTrillion replied May 18, 2023

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! 🚀

June 2, 2023

Aitrillion is a great app to add to your store. It gives you many premium features you want on your store. Normally we would niet about 8 different apps to get the same results which has a very bad effect on your page speed. The support from AiTrillion is amazing and have been for a long time. They respond quickly and get the things done that you need within hours. I'm very satisfied and would highly recommended it.

LeSnus.fr
Cyprus
About 1 month using the app
AiTrillion replied June 29, 2023

Thank you so much for your fantastic review! 🙌 We're thrilled to hear that you're enjoying AiTrillion's features and that our support team has been able to assist you promptly and efficiently. 😊 Your satisfaction is our top priority! 💯 We look forward to continuing to provide you with excellent service. 🚀 Thanks again for recommending us! 🎉

June 2, 2023

I am very happy I got this app for my biz! I am new at using this app but all the features they promise are absolutely real and work very well together. Support has been amazing and I can’t wait to grow my business with this wonderful platform. If you are tired of having multiple marketing platforms for your business I highly suggest this app! Thanks guys!
A big plus for me is that rewards integrate with not only my online shop but also on my Shopify pos system! A+

Pretty Pop Boutique
United States
2 months using the app
AiTrillion replied June 29, 2023

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

June 2, 2023

This is a wonderful and very powerful app. I find it easy to set-up and use. The help is great. Cannot be happier.

Bumpy Roads Studio
Canada
2 days using the app
AiTrillion replied June 29, 2023

Thank you so much for taking the time to leave us the review! 💖

June 26, 2023

It was great experience. My issue was resolved and the review module was showing up. Reena is very knowledgable and patiently understood and resolved the problem. Thanks.. appreciate your efforts

Trendy
India
1 day using the app
AiTrillion replied June 29, 2023

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great! We will update Reena about your feedback 💖

June 28, 2023

Exceptional App Experience - A Must-Have for Everyone!
I recently had the pleasure of using AI Trillion, and I must say it exceeded all my expectations. This app is a game-changer and a must-have for anyone looking to Customer Engagement & Email Marketing. Here's why I believe it deserves five stars:

1.User-Friendly Interface: The app's interface is incredibly intuitive and user-friendly. Navigating through the different features and options was a breeze, even for someone like me who isn't tech-savvy. The developers have done an outstanding job of creating a seamless and visually appealing design.

2.Reliability and Stability: Throughout my usage, I haven't encountered a single glitch or crash. The app runs smoothly without any lag, ensuring a hassle-free experience. The developers have clearly put in a lot of effort to optimize performance, and it shows.

3. Customer Support: The customer support team behind AI Trillion is phenomenal. I reached out to them with a query, and they responded promptly with a helpful and detailed solution. It's reassuring to know that they are readily available to assist users whenever needed.

Zoff Foods
India
27 days using the app
AiTrillion replied June 29, 2023

Thank you so much for taking the time to leave a review. 💖

We are so glad our team could provide the support you needed 💪 We also appreciate your thoughtful feedback on our calls. We are helping more brands to automate their eCommerce marketing and engage more customers with unique features of AiTrillion.