Reviews (309)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform that replaces multiple apps for loyalty, reviews, email/SMS, memberships, affiliates, popups, and analytics. They report higher engagement, repeat purchases, and sales lifts around 25% from automations and recommendations. Loyalty, reviews, and email tools are praised for ease of use, POS integration, and flexibility. Merchants consistently highlight intuitive setup, stable performance, and exceptional, hands-on support.

May 12, 2025

AiTrillion has been an absolute game-changer for our business. Their all-in-one platform has everything we need to engage and retain our customers—all under one roof! The email marketing tools are robust and easy to use, allowing us to create high-converting campaigns with ease.

The workflow automation is incredibly powerful and has saved us countless hours by streamlining repetitive tasks. We especially love the smart popups, which have helped us capture more leads and boost conversions effortlessly.

The customer account features enhance the user experience by giving our shoppers a seamless, personalized interface. And the announcement bar is perfect for promoting sales, special updates, or urgent messages in a clean, professional way.

AiTrillion’s customer support team is responsive, knowledgeable, and always willing to help. If you're looking for a reliable, feature-rich marketing platform that actually drives results—look no further.

Highly recommend AiTrillion to any business looking to take their loyalty strategy to the next level!

BOOSTIQ
India
19 days using the app
February 18, 2025

great app, they try to work with you to help

The Tropical Society
United States
Over 1 year using the app
February 9, 2025

Very responsive support team.

Scott's Brix
United States
4 months using the app
October 7, 2024

I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone.
Service so far has been brilliant.
Thank you

EG-Cosmetics.co.uk
United Kingdom
23 days using the app
AiTrillion replied November 11, 2024

Thank you so much for your kind words! 😊 We're delighted to hear Reena was able to guide you through everything smoothly. We'll be sure to pass along your praise. Thanks for recommending her and for choosing us! 🌟

July 10, 2024

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

Eat Water
United Kingdom
3 months using the app
June 25, 2024

Wonderful app. Makes marketing easy with multiple modules working together at a same time.

HaveIn
India
4 days using the app
May 29, 2024

This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.

Go For Gold PH
Philippines
10 months using the app
May 10, 2024

We are trying it out and so far the level of support we've gotten has been amazing!

They are super supportive and on top of your account if things are not working correctly or if they need to fix any issues.

very happy to have this level of support and can wait to start using the platform.

mycharge.com
United States
9 days using the app
AiTrillion replied May 19, 2024

Thank you for the kind words! 😊 We're thrilled to hear about your amazing support experience. We're here to ensure everything runs smoothly and can't wait for you to start using the platform! 🚀

May 1, 2024

AI trillion is the best app for managing all promotion activity of an online store. It offers 15 promotional tools to promote the Shopify store. I recommend this app to everyone looking for a versatile app that can do anything. To top it off, they offer the best customer service you can find. I love these guys—they are the best of the best.

Torque Pharma
India
22 days using the app
AiTrillion replied May 19, 2024

Thank you for the amazing review! 🌟 We're thrilled to hear that AiTrillion has been instrumental in managing all your promotion activities with its 15 versatile tools. Your recommendation means a lot to us.

Our customer service team is dedicated to providing the best support, and we're glad you love their assistance. We're here to help you succeed! 😊🚀

January 9, 2024

Great support. Quick and efficient.

Hey Beadly
South Africa
About 1 month using the app