Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform that replaces multiple apps for loyalty, reviews, email/SMS, memberships, affiliates, popups, and analytics. They report higher engagement, repeat purchases, and sales lifts around 25% from automations and recommendations. Loyalty, reviews, and email tools are praised for ease of use, POS integration, and flexibility. Merchants consistently highlight intuitive setup, stable performance, and exceptional, hands-on support.

January 1, 2024

Very good apps and good customer services from their team!

Kapten Batik MY
Malaysia
About 2 months using the app
December 26, 2023

Good customer service

Fritz's Outdoor Discounts
United States
2 months using the app
AiTrillion replied December 28, 2023

Thank you for the compliment! We appreciate your positive feedback on our customer service. 😊👍 If you ever have any questions or need assistance, feel free to reach out to us anytime.

December 4, 2023

Amazing service thank you

Mik & Me
Australia
3 months using the app
AiTrillion replied December 28, 2023

You're very welcome! We're thrilled to hear that you had an amazing experience with our service. If you ever need assistance in the future, don't hesitate to get in touch. Thank you for your kind words! 😊🌟🙏

November 22, 2023

I love it. So many apps in one. Recommend it.

VapingStory
Canada
3 months using the app
AiTrillion replied November 29, 2023

We're thrilled to hear you love it! 😍 Our all-in-one approach aims to simplify things for you. Thanks for the recommendation! 🙌😊

November 2, 2023

AiT is a game-changing loyalty rewards and marketing app. With its user-friendly interface, customization options, and seamless integration, it's a powerful tool for boosting customer loyalty and driving marketing strategies. The loyalty rewards system is robust, while the marketing tools are comprehensive, offering data-driven campaigns & analytics. AiT also has excellent customer support, especially Reena, who has been extremely helpful with the setup & customisation for our store and she is readily available to answer any questions we might have. AiTrillion is highly recommended for businesses seeking a competitive edge in the market.

Organic Nest
Australia
2 days using the app
AiTrillion replied November 8, 2023

Thank you for your fantastic review! We're delighted to hear AiTrillion is making such a positive impact on your customer loyalty and marketing efforts. It's great to know our platform's features and Reena's dedicated support are meeting your needs.

Your high recommendation is much appreciated! We're here to ensure your continued success in the competitive market.

October 26, 2023

Great team support, Reena was very helpful, I can't wait to see the results! So far, so good!

ZVET Jewelry
Rwanda
2 months using the app
AiTrillion replied October 31, 2023

Glad to hear you're happy with our team's support, especially Reena's assistance! 😊 Excited for the results to come. If you need anything, just let us know. Thanks! 🚀

October 26, 2023

Sachin and his team are amazing!

Brooklyn Jewelers
United States
About 3 years using the app
AiTrillion replied October 31, 2023

Thanks for the review!

Edited April 9, 2025

Excellent Support & Awesome Loyalty Points Tool..!!

Korebi Coffee
India
About 2 years using the app
September 27, 2023

We haven't been using AiT for very long just yet, but I've been quite impressed with their support. From the generous choices for meeting times to their abundance of knowledge, their team seems to know their stuff! Most importantly is their ability to quickly help and implement solutions to any issue I've had thus far. Looking forward to continuing this relationship and hopefully expanding our business.

The Remedy Co.
United States
13 days using the app
September 18, 2023

Helpful customer support for setting up and understanding the App, looking forward to long association.

Med Togs Healthcare Apparels
India
9 days using the app
AiTrillion replied September 27, 2023

Thank you for your kind words! We're thrilled to have been of assistance. We're here for you every step of the way, and we look forward to a long and successful partnership. 🌟🤝