Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform that replaces multiple apps for loyalty, reviews, email/SMS, memberships, affiliates, popups, and analytics. They report higher engagement, repeat purchases, and sales lifts around 25% from automations and recommendations. Loyalty, reviews, and email tools are praised for ease of use, POS integration, and flexibility. Merchants consistently highlight intuitive setup, stable performance, and exceptional, hands-on support.

October 7, 2022

The support team are awesome, super helpful and really responsive. They jumped in and got things set up and running for me in under 24 hours. Excellent stuff and many thanks!

thecoralcentre
United Kingdom
Over 1 year using the app
November 4, 2022

Excellent app which I will recommend. The support team is excellent and always on hand to help. If you are starting up, this is the best app for you as they have almost every thing for you.

Bichaé Perfumery & Grooming Products
United Kingdom
Almost 2 years using the app
AiTrillion replied November 10, 2022

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

November 10, 2022

The best app I ever use!!! It has all the functionality to run my store, and All in One package in one super app! Service and Support are excellent!!!

Real Mini World
Taiwan
8 months using the app
AiTrillion replied November 27, 2022

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

Edited November 24, 2022

The application is very useful & user-friendly. There were lots that I didn't know but after Ms. Pratibha explained I have now understood it's full usage. Thank you!

Prosportsae.com
United Arab Emirates
Over 2 years using the app
AiTrillion replied November 27, 2022

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

December 13, 2022

The app is very user-friendly and the customer service is very patient with all the questions that I have been asking.

Aadya Bazaar
United States
19 days using the app
AiTrillion replied December 15, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

January 4, 2023

The app is excellent. It has a huge variety of modules for building a perfect customer loyalty system. In addition, their service is simply excellent. They provide professional and kind support, both by email and Zoom. warmly recommended!

RUN-ET
Israel
About 1 month using the app
AiTrillion replied January 4, 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad our team was able to provide the support that you needed.

And yes, we have 11+ modules in just the platform to replace multiple apps and provide the power of automation & integration between them. 💪

February 1, 2023

Amazing customer service. Thank you Pratibha!
First time on the call with her and she patiently listened to me and answered all my questions. looking forward working with her.

Tooka Florist
Canada
4 days using the app
AiTrillion replied February 14, 2023

It's great to hear that enjoy the app and our support🤩.
We are excited for you and all your future growth 🚀

February 12, 2023

The team has been amazingly helpful. Am very new to the app and was looking for a solution to my problem and the team manage to suggest a better alternative

MEDICOS Official Store
Malaysia
6 days using the app
AiTrillion replied February 14, 2023

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

February 13, 2023

AiTrillion is great and has done wonders for my e-commerce business since joining. Its an all in one app that provides everything that you need to take and scale your business to the next level. The staff is amazing, warm and kind. Divya and Pratiba are so helpful and always there to answer any questions I might have. I highly recommend using AiTrillion. You will love it! Thank you so much, you guys are great!

Sycamore Style
United States
3 months using the app
AiTrillion replied February 14, 2023

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖

March 24, 2023

We have been struggling with individual app for points, emailing, reviews etc so have been pleased to find this option. It is packed with features that we will enjoy getting to grips with - support on video calls have been excellent

Barnstaple Equestrian Supplies
United Kingdom
4 days using the app
AiTrillion replied March 27, 2023

We're so happy to hear you've had a great experience with the app!
And yes we are committed to providing the best Loyalty rewards program, email, reviews, web push, and 11+ features in one platform to boost your store sales.

Thanks for your valuable feedback 💪💖