Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

March 17, 2022

I have had a very good experience on support, setup, training and chat. I will recommend AiTrillion to all my friends and colleagues. Namit has been training us and has been doing great!!

Bruchiclub
India
11 days using the app
AiTrillion replied June 2, 2022

Thank you so much for taking the time to share your feedback! We're so happy to hear that you had a nice time chatting with Namit✨
Happy to help anytime!

March 20, 2022

Very good app and good support services. I recently faced an issue and resolved by the AI Trillion rep. Preetam. I am hoping to get the business going with this easy to use app.

RETROMASS
United States
9 months using the app
March 24, 2022

The support team for this app is amazing. Despite time differences, I still get support replies very quickly. Support is concise almost all the time

LeSportsac Malaysia
Malaysia
Almost 2 years using the app
AiTrillion replied June 2, 2022

Thank you so much for leaving us your lovely review 💖 If there's anything that we can do to turn your 3-star experience into a 5-star one, please don't hesitate to let us know! Happy to help🙏

April 1, 2022

Support has been very helpful. App is robust full features for any store. Just getting started, very pleased so far.

Pure Factors
United States
About 2 hours using the app
AiTrillion replied June 2, 2022

Thank you so much for taking the time to leave us this lovely review! 💖

Edited February 27, 2023

Rishav helped me with SMS and was amazing! AiTrillion offers very useful tools for your business, but what is even better is they offer help in implementing their tools. I'm not a developer, and they extra help is the only way I could get the tool up and running. I'm transitioning from another emailing marketing app and they have been very helpful.

GNA Salon Services
United States
Over 2 years using the app
AiTrillion replied June 2, 2022

We're so happy to hear that! Thank you so much for taking the time to leave us this lovely review 💖 We are going to launch the SMS module in June 2022 only.

June 2, 2022

Not only is this app effective in helping me meet my marketing and sales goals, but the customer support is first class. I can get on a zoom anytime I need and speak with a team of people who are extremely knowledgeable and care about my company's success.

The Bronzery
United States
About 2 months using the app
AiTrillion replied June 2, 2022

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖

July 4, 2022

Super helpful and quick to resolve any issues. Need min of 100 characters to post the review.............................

RitzyBath
United States
4 months using the app
AiTrillion replied July 22, 2022

Thank you so much for taking the time to leave us the review! 💖

August 2, 2022

Great App! If you are looking for a solution that will allow your customers to come back for more with loyalty, emails, reviews, etc., you are looking at the right one! This app helps us in removing multiple apps which we are using for the store. They are helping us a lot and super patient. Jacq was helping us all the way and making it a success.

Shree Guruji
India
2 months using the app
AiTrillion replied August 12, 2022

We are so happy you are enjoying AiTrillion so far 🤗 and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!

August 3, 2022

The AiTrillion team provide us an exclusive service. They treat our request as a development tools to grow their business. Aside of features, we also get a lot of insight, so we can grow together.

TORCH
Indonesia
5 months using the app
AiTrillion replied August 12, 2022

Thank you so much for taking the time to leave a review. 💖

We are so glad our team was able to provide the support that you needed 💪 We also appreciate your thoughtful feedback on our calls. These are great ideas that we will pass along to our Product Team to add on the features.

August 8, 2022

Amazing app and support. We are working with Ai Trillion for over a year now and the features this app provides are amazing. We were able to improve sales by over 25% by enabling Email automation and many other functions this app provides. The support given to fix issues or simply help improve the performance is beyond what I would expect. Such an amazing app can highly recommend it.

Premium Co Groceries
Australia
Over 1 year using the app
AiTrillion replied August 12, 2022

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! 🚀