Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform that replaces multiple apps for loyalty, reviews, email/SMS, memberships, affiliates, popups, and analytics. They report higher engagement, repeat purchases, and sales lifts around 25% from automations and recommendations. Loyalty, reviews, and email tools are praised for ease of use, POS integration, and flexibility. Merchants consistently highlight intuitive setup, stable performance, and exceptional, hands-on support.

December 10, 2021

The AiTrillion APP is a must have if you're wanting to give your website an all-inclusive marketing strategy and automation that was heaven sent I truly very thankful and grateful for Saurabh he took his time making sure I understood everything that this app offers. If you're not using this App, you're missing out come join us for the best advice in helping your store grow AWESOME I'm so pleased!!!!!!!!!!!!!

Unlax Self®️
United States
1 day using the app
AiTrillion replied January 13, 2022

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

December 16, 2021

It is helpful to talk to an expert in order to learn all of the many features AiTrillion offers. I look forward to learning more!

St. Louis Dancewear
United States
8 months using the app
AiTrillion replied January 13, 2022

Thanks so much for the five-star rating! 🤗

January 12, 2022

You will not find a more helpful support group than the one you'll get with AI Trillion. Get rid of a bunch of apps, some expensive like Klaviyo, and do all of your marketing in one place. Talk about easy! The dashboards are terrific, making all of your data easy to find and understand. I especially appreciate the personal help they provide. I am impressed and I'm sure you will be too!

The Pink Pigs, Animal Lover's Boutique
United States
6 months using the app
AiTrillion replied January 13, 2022

Thanks for sharing your kind words, we're thrilled to hear that you found our support friendly and are already seeing the benefits of marketing automation & cms. 🚀

Edited February 22, 2023

This app has helped my business. It has helped us with email marketing and rewards program to market to customers. Best customer service ever!! :)

As of Today
United States
About 1 year using the app
AiTrillion replied February 15, 2022

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Edited February 23, 2022

UPDATE: First impression was soooo good BUT the email template are a FAKE. Looking so good, but are totally different! Looks like THE solution! Excellent Support: very fast, detailed and polite information. Thanks so much for your patience and time!

KETOFAKTUR®
Germany
8 days using the app
AiTrillion replied February 15, 2022

We are sorry that you are facing some issues with email templates.
Our customer support will be reaching you to assist you with the same and provide you with all possible solutions for the email campaigns setup.

February 16, 2022

I needed an email marketing platform to reach our customers. shopify advised AiTrillion. These guys are great! Quick to get back to me when i need help! Highly Recommend! This is a great all in one App!

James Hood Guitars
United States
5 months using the app
AiTrillion replied February 18, 2022

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

February 17, 2022

Great customer service. They helped us a lot. We are very happy to be using this, and our customers are excited about all the loyalty rewards!

Jubilee Gift Shop
United States
3 days using the app
AiTrillion replied February 18, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

February 18, 2022

This is a good choice to develope marketing automation tool to make service better. They support well and help me a lot

Crocs™ Việt Nam
Vietnam
4 months using the app
AiTrillion replied February 18, 2022

Thank you so much for this amazing review.
We're so happy to hear that you're happy with the product and our team! 💖

February 24, 2022

This App is fully fitting with our expectations.
We needed to customize some standard template with regards to our language (French) and they did it very quickly. Thank you for the perfect support.

OPPIDUM
France
About 1 year using the app
AiTrillion replied February 24, 2022

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

February 24, 2022

Honestly, has been one of the best apps, Ive used on Shopify. Love that I'am able to speak with someone and get so much support with setting up the backend of my business and for the price, its just worth it! Really amazing app, and I love that you can do everything all in one place.

LACE PASTE
United States
20 days using the app
AiTrillion replied February 24, 2022

Thank you so much for taking the time to leave us this review and for sharing your experience 😍