Reviews (308)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.
Refine
-
By rating
This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.
This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.
So far I am really enjoying all the features and easy configuration options as well as the Customer Service! I had a couple questions and was immediately able to speak with Namit for over an hour. He happily answered all my questions and gave me a lot of good information on how to find additional answers to commonly asked questions about setting up an Affiliate program.
Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!
I have used several email marketing apps, but this app is by far the best. It covers all aspects of email marketing. Though in the beginning I found it tedious to begin with, but the support has been quite great. They are always there to help, which you can't find in other apps. I will highly recommend this app for anyone who wants to increase their email marketing.
So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨
very usefull and great app and very good support. very helpfull and fast replay when you have a question
Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with AiTrillion :)
please reply my email asap, we need fix the issues, the page is dead.
no allowing us to do anything.
Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)
UPDATE: Still enjoying this app, Customer Service is amazing! Enjoying this app and love the support given to set it up correctly as well as teach me how to use it to the fullest potential.
Update: Very prompt and helpful response to an issue I was having with my store. Thank you.
Great app with far more capabilities than I initially understood. Even on the community plan. Even greater customer commitment and support. We had a glitch in setting up email marketing: it was expertly and quickly resolved in real time, by Sohreb, who was very courteous and reassuring. Thanks AI Trillion!
Will consider upgrading our plan as we see results.
Thank you so much for this lovely review! 💖
The customer service is superb- It has intuitive layouts training library that makes using this service a dream. Would recommend 100%!
Thank you so much for taking the time to leave us this review 💖 We're so happy to hear about your experience!
AiTrillion provided great technical support and training concerning any changes or api integration with our website. They also provide training support concerning any questions or support I needed for my website. Great app for CMS and automated marketing.
Thanks for sharing your kind words, we're thrilled to hear that you found our support friendly and are already seeing the benefits of marketing automation & cms. 🚀
