Reviews (1,678)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for adding extensive product options and personalization, including variants, swatches, charms, and custom fields with conditional logic and flexible pricing. Many find it essential for complex configurators and note that it runs smoothly without slowing their store. Support is frequently praised as fast, patient, and proactive, often helping with custom tweaks, advanced setups, and long-term optimization.

August 14, 2026

Great App + Best support
Yes it takes some work in the initial set-up but it's been absolutely worth it for my store. Also, the Aris Support Team are excellent: never had to wait long for answers, help, advice... they've even looked into an issue I thought was coming from their App, they found it wasn't theirs but made suggestions on how to resolve it anyway.

North Home
United Kingdom
5 months using the app
July 6, 2026

This is a great app if you need to add lots of options to your products, and want them to look appealing. I have used them for colour swatches and charm options which show up really well.
Their customer service is superb too. I recently had a little glitch on my website with the app so I messaged their customer support and Anne from the Aris team responded immediately and within 1/2 an hour it was fixed by the development team.
I would highly recommend this app.

Dana Levy Ltd
United Kingdom
Over 1 year using the app
October 11, 2026

Great responsiveness and solution oriented. SAM and dev KIERA has been very attentive and guided me thoroughly to assist technical configuration of pricing issues and links with my shopify store.

BistroPack by Packaging Venue
Germany
4 months using the app
October 4, 2026

Great service. Very knowledgeable staff. Elise was able to figure out the issue immediately.

Brewing Cricket USA
United States
Over 2 years using the app
September 23, 2026

Amazing app and absolutely amazing service! Can't recommend Aris enough, it's been amazing for our new Shopify store, such powerful functionality but so easy to use!

Plygrnd LDN
United Kingdom
2 months using the app
September 17, 2026

Claire was great with support and very quick to answer my questions. I reached out with a question about an option for inventory tracking and the dev team was able to help with custom CSS. Thanks

Zero Customs LLC
United States
10 days using the app
September 13, 2026

The app works well for my needs. Elise was friendly, prompt, and knowledgeable with assisting when I requested help, also solving a problem I hadn't noticed. Their team was able to quickly fix a snag I ran into with the price display.

Bird Bot Print Shop
Canada
Over 1 year using the app
September 11, 2026

A real life saver and inexpensive app that let's you customize your shop wonderfully.

Support service always responds swiftly and resolves every problem whatsoever.

In other words one of the best apps for your Shopify!

Bogaro & Clemente
Italy
Almost 2 years using the app
September 10, 2026

great customer service. they are so responsive and helpful! we've been using them for a while now and they are so on top of support and helping us to navigate their platform. Thank you!

Grips4Less
United States
11 months using the app
June 18, 2026

ARIS Product Options has been exactly what I needed for my Shopify store. The app makes it easy to offer personalized products without forcing customers through dozens of preset choices. I was able to create custom text fields for names, ranks, dates, and special messages, which is perfect for my business.

The interface is straightforward, it integrates well with my theme, and once configured it works reliably. Customer support has also been responsive whenever I had questions.

If you sell personalized or custom products on Shopify, I highly recommend giving ARIS Product Options a try. It's a solid app that does what it promises.

Deckplate Legacy
United States
3 days using the app