Reviews (1,683)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.

August 6, 2026

5

Thank you, Elise. Your support has been excellent. You were patient, took the time to investigate the issue, involved your developer when needed, and stayed with the case until it was fully resolved. I really appreciate your help today. Thank you very much!

Electromed Recycling
United Kingdom
2 months using the app
July 28, 2026

Once you get the hang of it and how it all works its Fantastic! I struggled to begin with but Judy from support answered every single question I had during live chat (and there was A LOT of questions) and we had my store running as it should be in no time!

Phaze Fab
Australia
About 16 hours using the app
July 28, 2026

All my issues were solved quickly. Sam was very helpful and friendly. Overall, a very pleasant experience.

Glow Garage Art
United States
3 months using the app
July 23, 2026

Sam was incredibly helpful throughout the entire process. I needed assistance creating add-on options for my Shopify store, and Sam guided me step by step with patience and clear explanations. They were knowledgeable, responsive, and made everything much easier to understand. I'm very happy with the support I received and truly appreciate the excellent customer service. Thank you, Sam!

Jayger
United Kingdom
About 1 hour using the app
July 21, 2026

Claire was supper helpful and easy to talk to with what i needed, highly recommend using this super easy app

ABZ Mobility Scooter & Recliner Chair Specialist
United Kingdom
2 days using the app
July 12, 2026

Its best add on Option For Shopify , apart from that there support is quite cooperative if you are facing any issue just get in touch and they will do it for you . just loved it , highly recommended

BEDSNSOFAS
United Kingdom
Over 1 year using the app
July 12, 2026

Excellent support from Vivian and the Aris Support team! They were patient, knowledgeable, and stayed with me until the issue was fully resolved. I truly appreciate their dedication, quick responses, and outstanding customer service. Thank you for the excellent support!

Southeast Chevy Parts
United States
Over 1 year using the app
July 10, 2026

Great and easy customization. Sam was able to help me out right away. Would recommend!

Philip Burke
United States
About 1 hour using the app
July 9, 2026

It's been a very useful app for our store with all the features we need. It also continuously improves. On top of that, they provide amazing customer service! Answered all my questions instantly. Special thanks to Vivian and Sam working late to help me!

Pyromania Fire
United States
Almost 2 years using the app
July 6, 2026

Good app for people looking to add extra product options at with very good features and support. I was happy to get the help from the team member LULLA from Aris Team

Custom Balloons Co Canberra v2
Australia
About 1 hour using the app