Reviews (1,682)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.

June 13, 2026

Amazing app and exceptional customer support! The app offers a lot of useful customization options, and the support team goes above and beyond to help. Every question I had was answered quickly, and they resolved my issue efficiently. I'm very happy with both the app and the service. Highly recommend to any Shopify store owner!

TatianaBride
Poland
About 5 hours using the app
June 11, 2026

Phenomenal customer service, if you reach out they will respond and resolve the issue ASAP! Shoutout to Sam, Claire & Lulla for keeping our listings on point!

SoundSkins Global
United States
About 2 years using the app
June 8, 2026

Really good for beginner businesses as the free plan as plenty of options to choose from.

Pebbles and Patches
United Arab Emirates
6 days using the app
June 7, 2026

Sam is professional and warm plus quick! Instant help is making my day!

Brilliant Carats Inc.
Hong Kong SAR
Almost 2 years using the app
July 17, 2026

Great options and great customer service. I'd highly recommend Avis options.

Golf Carts Modified
United States
Over 3 years using the app
Edited June 11, 2026

The first time Aylin from Avis Team was very helpful, clear and responded fast. The support I received was very good and professional.
The second time I needed a few things resolved, Aylin and their dev Kiera
were super involved and helped resolve everything very quickly and perfectly! Thank you!

frellio
Latvia
10 days using the app
July 23, 2026

I absolutely love this app! It works perfectly for adding customizable options to my products, and I received fantastic help from Sam. The support was amazing, and Sam was incredibly helpful and patient. I highly recommend this app to everyone!

Atelier Tilou
Netherlands
Almost 3 years using the app
July 23, 2026

Great customer service from SAM!

Pajot Cycling Project
Belgium
About 1 hour using the app
Edited June 24, 2026

Sam & Claire provided exceptional service when an update messed with a lot of our configurator options and pricing. Most issues they can solve within 24 hours, if not right away!

Badass Industries
United States
Over 1 year using the app
July 8, 2026

THANKS A LOT GUYS

Apoliam
Italy
About 1 hour using the app