Reviews (1,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is powerful for extensive product customization, especially personalized or complex products. They use it for custom text fields, color swatches, bundles, conditional logic, additive pricing, and live preview tools. Many call advanced features a game changer while the free plan works well for starters. Support is frequently praised as fast, friendly, and willing to fix theme issues and even build custom solutions.
Refine
-
By rating
Does not work properly with POS. Documentation for POS is also outdated.
Hi Old School Photo Lab LLC,
Thank you for sharing your feedback. We’re truly sorry to hear that your initial experience with the app did not meet your expectations.
We checked your app activity and noticed that the app was installed and uninstalled within a short period of time, with only 2 options created. It seems there may not have been enough time to fully set up and test the POS workflow. Unfortunately, we also did not receive any message from you through our support channels before the app was removed, so we did not have the opportunity to understand the exact issue or assist you directly.
Our support team is available 24/7 and we’re always happy to help with setup, troubleshooting, or POS-related questions. We would have gladly reviewed your configuration and guided you step by step.
Regarding the POS documentation, thank you for pointing this out. We have carefully reviewed it and confirmed that the setup instructions are still accurate. That said, we have updated the screenshots to better match Shopify’s latest UI, so the guide is now clearer and easier to follow.
We’ve also reached out to you by email with suggested next steps. We’d really appreciate the chance to hear more about what did not work on your side and help resolve it properly.
Best regards,
The AvisPlus Team
Very helpful and responsive support. Fast replies and quick solutions—highly recommend this app.
SAM and dev JAYDEN were amazing! Quick to answer and update development issues that needed to be worked on. 10/10 service!
I've been using this app for quite some time. It is a very powerful customization tool. I received help from Sam and dev Jayden for some custom build stuff and they were very supportive.
Fast!!!
Worked with Anne today, and I am extremely impressed with her knowledge and how quickly she was able to help out with the issues I was having. Highly recommend this app!! We need more of apps like this.
Anne from the Support Team, as well as Jayden and Henry from our Development Team helped me a ton today!
Responden cualquier problema rapidamente
This is a great app and the customer service is amazing. You should use this
Great tool and great support from SAM and dev MAX!
