Reviews (1,681)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for adding extensive product options and personalization, including variants, swatches, charms, and custom fields with conditional logic and flexible pricing. Many find it essential for complex configurators and note that it runs smoothly without slowing their store. Support is frequently praised as fast, patient, and proactive, often helping with custom tweaks, advanced setups, and long-term optimization.

September 6, 2026

Vivian was quick to assist me and was very patient and knowledgeable throughout the process. She even went the extra step of making a short video for me, which was extremely helpful. Her excellent customer service and willingness to help are the reasons I’m giving her a 5-star review. Highly recommend!

Grand Sus Designs
United States
About 2 years using the app
September 7, 2026

Fast support great offer - custom solutions great too

Gedenkweise
Germany
About 2 months using the app
September 1, 2026

Super App! Funktioniert bei uns einwandfrei. Die Produktoptionen lassen sich schnell und unkompliziert einrichten, und alles läuft zuverlässig.Klare Empfehlung!

arbeitskleidung-pro.de
Germany
19 days using the app
August 29, 2026

Great support experience! Elise helped me quickly and patiently resolve an issue with our product options and cart functionality. Clear communication and fast response — highly recommend this app and their support team.

PlayBox
India
Over 2 years using the app
August 28, 2026

Great app with lots of features. I had trouble finding an option and immediately got assistance from SAM who pointed me in the right direction. Thank you!

Dreadnought Leather
United States
Almost 2 years using the app
October 22, 2026

Une application vraiment pratique pour proposer des coffrets, avec plein d'options et la possibilité de personnaliser vraiment beaucoup de choses ! Et très important en cas de problème ou pour aider à la configuration : une équipe disponible, serviable et agréable. Je recommande à 100% pour votre site :)

Slow & Glow
France
Over 1 year using the app
August 19, 2026

SAM and Dev JAYDEN helped me very good!

BuddiBag
Netherlands
28 days using the app
June 18, 2026

ARIS Product Options has been exactly what I needed for my Shopify store. The app makes it easy to offer personalized products without forcing customers through dozens of preset choices. I was able to create custom text fields for names, ranks, dates, and special messages, which is perfect for my business.

The interface is straightforward, it integrates well with my theme, and once configured it works reliably. Customer support has also been responsive whenever I had questions.

If you sell personalized or custom products on Shopify, I highly recommend giving ARIS Product Options a try. It's a solid app that does what it promises.

Deckplate Legacy
United States
3 days using the app
August 6, 2026

5

Thank you, Elise. Your support has been excellent. You were patient, took the time to investigate the issue, involved your developer when needed, and stayed with the case until it was fully resolved. I really appreciate your help today. Thank you very much!

Electromed Recycling
United Kingdom
2 months using the app
July 28, 2026

Once you get the hang of it and how it all works its Fantastic! I struggled to begin with but Judy from support answered every single question I had during live chat (and there was A LOT of questions) and we had my store running as it should be in no time!

Phaze Fab
Australia
About 16 hours using the app