Reviews (1,327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this is a powerful dropshipping automation tool that simplifies product importing, pricing, inventory, and order fulfillment for Shopify stores. One‑click importing, curated product sourcing, and automated stock/price monitoring help prevent overselling and protect margins. Many describe it as a game changer for scaling and brand building. Support is often praised as fast, patient, and hands‑on, with tutorials and mentorship that help beginners get started.
Refine
-
By rating
Update:
AutoDS is a SCAM. Full stop.
What happened to me over the past couple of months was beyond frustrating — it was straight-up deceptive. I'm writing this after years in e-commerce and automation tools, and I’ve never experienced anything as shady as this.
It started with a critical issue: product images began disappearing from live listings on Shopify. Main images. In some cases, all of them. No warning. No system log. No way to detect it unless I caught it by accident — and I did. What I found was dozens of listings completely broken.
But that wasn’t even the worst of it. Around the same time, I completely lost the ability to manage my listings. I couldn’t update product prices, edit descriptions, or replace broken images. And this happened during a critical period where I urgently needed to update pricing across multiple SKUs. For over a week, the platform was effectively dead — a frozen shell that left me locked out of my own business.
I contacted support immediately and explained everything in detail. They told me it was forwarded to the dev team. I followed up two days later — no progress. I contacted them again — same answer. I even went through the Renew Token process they suggested, hoping it would fix the sync issues. It didn’t.
Then they asked me to fill out a refund request form — and to do so, I had to enter an additional email. That same email was later used to create a new AutoDS account without my consent. No confirmation, no opt-in, no message asking permission. Just — boom — new account created, and the spam started flowing in. This alone is a major violation of privacy and data protection standards.
And here's the cherry on top:
– I had paid over $200 upfront for a yearly plan
– When I asked for a refund, they said no
– They only returned about $50 — the balance from my product sourcing wallet
– They also withheld 15% as a “processing fee,” something I was never warned about
– I now get emails from an account I didn’t create, and the only way to unsubscribe is to log in — which would reactivate the entire mess
This is deliberate. This is manipulative. This is scam behavior.
Add to that the months of lost time manually fixing broken listings, the complete lack of transparency from their dev team, and the generic, robotic support replies — and you get a company that doesn’t just drop the ball. They throw it into traffic and tell you to chase it.
After everything I’ve been through — I’m honestly just relieved I left.
AutoDS is not a partner. It's a liability.
Scammers, blockers, and business-killers. Avoid them.
Hi "ProffilaTools"!
Thank you for sharing your feedback. We’re sorry to hear that your experience with our platform hasn't met your expectations.
Please fill out this form https://autods.typeform.com/to/aVnsRB2V and we'll do our best to resolve any issues you’ve encountered.
The AutoDS Team
I am very happy to be able to make my business more efficient. It is an excellent tool to not worry about fullfilling and allows for less difficult growth, I save time and I can offer excellent products with the help of Auto DS.
Hi "My Store",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
Everything about AutoDS has been performing as promised! My store is more manageable and efficient. I'm still in the learning stage, but by chances of success have been improved greatly. I have had a few challenges, bit the support has been very helpful and proactive. Thanks!
Hi "GravityOutdoorAndSurvival",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
To edit a product, you must do everything on the autods. If you're unaware of this, you'll be surprised when your product titles and prices suddenly change automatically. Unfortunately, you can't disable this feature, and customer support is unhelpful when it comes to resolving such issues.
"Edit everything on the autods platform" fine, I’ll do that. Then I thought, what about images? I had uploaded them through Shopify. Would they revert to the original ones from autods? Customer support couldn’t answer this question. So, I decided to upload the images directly on autods, wasting additional time. Guess what? If you're serious about improving your website speed, their platform doesn't allow you to upload images in webp format.
Oh, and let’s say you're running a discount offer and want to add a "compare to" price. Yes, you can do this but only if your store currency is set to USD. For stores using other currencies, you have to manually convert prices in their platform from your currency to USD. And the conversion? It doesn’t work correctly. For example, my product price without a discount is £68. Technically, that should convert to $85. I entered this USD price into the autods platform so it would reflect correctly in GBP. Instead, it converted to £112.
No words.
Hi "aurorasilhouette"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
horrible, after cancelling they still want to charge $250 for yearly... something i've never signed up for. Their prices are out of line with their competitors and they expect me to pay even though i've only had them downloaded for 1 day under their free trial and quickly uninstalled because it wasn't going to help my business.
Hi "My Store"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team
Easy to navigate, it has simplified my dropshipping workflow. The automatic product imports, Ads monitoring have significantly reduced manual work.
Hi “Tatooine Nomad”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface and our features such as the product import and the Ads Spy!
We will keep on improving our tool and implant new features for our precious customers!
Thanks again for supporting our business, it truly means a lot to our team!
AutoDS Team
Auto DS: US Dropshipping & POD is a revolution in dropshipping! It consolidates all platforms into one app, making operations smoother. The estimated delivery times are accurate, and the prices are reasonable compared to other services with higher fees. I've been using it with cashymart.com, and I'm fully satisfied. Highly recommended to others
Hi "LIPOXI",
We’re so happy to hear you had a great experience with AutoDS.
Your review made our day!
Our team will be happy to hear that their hard work has paid off!
Let us know if there’s anything we can do to serve you further.
AutoDS Team
It's incredibly easy to use and makes Dropshipping feel like an actually automated process. The way it integrates products and actions into Shopify is seemless and completely straightforward.
On top of that the customer support is extremely useful, with live people answering in less than 5 minutes and staying on the line as long as needed. Last time I spoke with Carlos and he was a total star: kind, thorough, helpful and ready to open an investigation ticket when matters were unclear. I am sure my question will be resolved in no time.
I strongly suggest this platform and will continue using it myself!
Hi “My Store”!
Thank you for sharing your experience with us - it's much appreciated!
We are so glad to hear that you are enjoying our Interface!
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers 😊
Thanks again for supporting our business.
AutoDS Team
I tried this app for 6 months and with autods, its not possible due to below resons-
1). 80% of my orders were not fulfilled. They deduct money and never ship, we have to go back to them to request for refund.
2). They have suppliers like TIKTOK, Walmart, Amazon where they route the orders. If I have to order from Walmart or amazon, I will not like to sell the product since customer can buy from walmart, amazon directly and to get profit, its important to sell on higher price than walmart/amazon.
3). We had to manually order from walmart and due to syncing of orders, autods always claim that they ship it and do not refund. We had to struggle to get the refund.
4). Did not work for us and we have cancelled it.
Hi “All Care Store”!
We appreciate you sharing your feedback with us.
We sincerely apologize for any inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team
The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.
Hi "Kendell's"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.
Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
AutoDS Team