Reviews (1,328)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful dropshipping automation tool that simplifies product importing, pricing, inventory, and order fulfillment for Shopify stores. One‑click importing, curated product sourcing, and automated stock/price monitoring help prevent overselling and protect margins. Many describe it as a game changer for scaling and brand building. Support is often praised as fast, patient, and hands‑on, with tutorials and mentorship that help beginners get started.

August 15, 2024

The app seems to have everything, but I don't have any true directions on how to automate everything, and being my first time, it is really difficult to navigate. There is no one available for the live chat to help, I need help with this process.

Kendell's
United States
About 1 hour using the app
AutoDS Dropshipping Tools replied August 18, 2024

Hi "Kendell's"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.

We look forward to hearing from you soon.
AutoDS Team

August 11, 2024

I’ve had an amazing experience with AutoDS! The platform has completely transformed the way I manage my dropshipping business. Its user-friendly interface makes it incredibly easy to list products, monitor inventory, and automate orders, saving me so much time and effort. The integration with multiple suppliers is seamless, and the auto-order feature has significantly streamlined my operations.

What stands out the most is the exceptional customer support. Whenever I had a question or needed help, the AutoDS team was quick to respond and provided clear, helpful guidance. They truly care about their users' success, which is evident in the continuous improvements and features they roll out.

AutoDS is a game-changer for anyone serious about scaling their eCommerce business. Highly recommended!

Livira Fashion
United States
25 days using the app
AutoDS Dropshipping Tools replied August 13, 2024

Hi “Livira Fashion”!
Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you 🙂
Your opinion matters to us as we are continually striving to improve our tool and implant new features for our amazing customers!
Have a great day!
AutoDS Team

August 4, 2024

So far so good! I had tried another DS company and connecting it to ae was AWFUL!With AutoDS it has been so much easier and just within a day I have already made my first sale!

Gorgeous Strands Retail
United States
1 day using the app
AutoDS Dropshipping Tools replied August 6, 2024

Hi “Gorgeous Strands Retail”!

We appreciate your comments about our interface and want to ensure you receive the best service our team is known for providing.
Every customer’s opinion matters to us as we are continually striving to improve our service.
We would be even more grateful if you could let us know what we could do to make your experience better.
Have a great day!
AutoDS Team

July 29, 2024

Unbelievable app to shorten hours or even days to accomplish so many tasks to get things combined together, as the e-commerce market is a huge market with multiple choices and opportunities which is hard to handle by yourself alone, also the classic way (Manual) to exploite all selling platforms, such as Shopify, Amazon, epay and other selling channels, will be impossible at all without utilizng the AI power to speed up reaching your goals, AutoDS helped me to hassle free of working hours and hours to fulfill my tasks.

I can say that it is a gift from GOD to have all opportunities in all reliable selling channels gathered in one market place with full control over them, plus the support team will not let you off road whenever they notice any issue could affect your business as they will give you notes what to do the best way with friendly support team.

Also, a special thanks for Stelios, Krissy and others.

Really appreciate your minds guys, great job.

Tamimi Home
United States
22 days using the app
AutoDS Dropshipping Tools replied July 31, 2024

Hi "Tamimi Home"!
Thank you so much for taking the time to write us a review!
Your kind words mean a lot to us, and we are thrilled to hear that we were able to provide you with a great experience.
If there is anything else we can assist you with, please don't hesitate to reach out to us.
Thank you for choosing to work with us, and we hope to hear from you again soon.
AutoDS Team

July 3, 2024

This app was so easy to use!! It is super intuitive and basic. Basic in the sense that you don't feel out of your league or overwhelmed when starting up your store with items. Auto DS also makes it fun looking for products that will help sell and help customers make feel good purchases.

My Store
United States
6 days using the app
AutoDS Dropshipping Tools replied July 8, 2024

Hi "My Store",
We're thrilled to learn about your positive experience with AutoDS.
Your review truly brightened our day!
It's wonderful to know that our team's efforts have been appreciated.
Your feedback motivates us to continue delivering exceptional service.
If there's anything else we can assist you with, please don't hesitate to reach out.
AutoDS Team

Edited July 31, 2024

I am updating my previous 1 star rating to 5 stars. The reason is that after my review, I received positive messages offering to help. I then also received a message from Dorina to ask how she could help. I took the time to explain my reasons for the 1 star, and she said she would see what she could do. She also set up a zoom call to go through the platform. Dorina was amazing and a real asset to Auto DS. She came back to me with a really good offer and guaranteed to be available anytime to assist any issues in set-up or any questions etc. This really changed my perception of Auto-DS and Dorina returned my faith in great customer service.

Lifestyle Travel Trading
Australia
12 days using the app
AutoDS Dropshipping Tools replied July 1, 2024

Hi "Lifestyle Travel Trading"!
Thank you for sharing your feedback with us.
We are sorry to hear about your experience.
As of now, we have already contacted you so we can discuss this matter in detail and work towards a resolution together.
Your feedback is valuable, and we're committed to improving our services.
Looking forward to hearing from you.
AutoDS Team

June 20, 2024

I bought a Auto DS Shopify Plan Import 200 for 200 products. However, I only import 18 listing and I can't import more. Turn out, they limit this plan to only 200 variants, not 200 listing. Everything this company mentioned are "Products" and "Listing" on their website. However, It was totally confusing because it was not correct as what they described.

https://help.autods.com/account-billing/autods-subscription-plans
"For example, you chose the starter 400 plan, so the maximum number of listings you can import to your store is 400, until you will upgrade your plan."

Niumcraft
United States
8 days using the app
AutoDS Dropshipping Tools replied June 22, 2024

Hi "Niumcraft",

Thank you for sharing your feedback, and I’m sorry to hear about the confusion regarding our plans. We did attempt to contact you to clarify the details of your subscription and assist with your concern, but unfortunately, we never heard back.

If you decide to return to our platform, feel free to contact us directly, and we’d be happy to assist you with any further concerns or help you make the most out of our service.

Best regards,
The AutoDS Team

Edited July 10, 2024

At first, AutoDS was a bit confusing to me. I was trying to figure out how to link stores and I encountered numerous glitches there is no phone number to reach or a chat that I can instantly ask questions so that was a bit challenging to be honest. Thankfully, Dorina from Quality Control contacted me personally and helped me through the process. I appreciate her assistance. She made a big diffence in my experience with AutoDS. I think AutoDS is a really good platform but you must know you have to spend some time learning how to use it propertly. Due to Dorinas assistance I was able to change my rating to this app as I believe is a great tool to use with Shopify.

Lux Lady Designs
United States
2 months using the app
AutoDS Dropshipping Tools replied June 22, 2024

Hi "Lux Lady Designs",
Thank you for sharing your experience with us - it's much appreciated!
We’re pleased that our Quality Control Manager Dorina was able to provide you with exceptional service!
Thanks again for supporting our business.
AutoDS Team

June 8, 2024

Their service never worked for me. I ordered and input $800 from paypal to my wallet balance. Despite being on chat support for hours and following all their steps, the orders stayed "in progress" for days. I ended having to cancel them and order them manually from various other sellers completely wasting my time and delaying my customers orders. Then the real nightmare began. I went on chat for hours, and opened up 4 separate tickets, was given several auto responses. All I wanted was refunds for my 3 separate paypal transactions. After days, they finally agreed to refund me, then kept 15% stating paypal keeps 15%. They stole my money and kept insisting paypal keeps 15% for refunds. I know this is a flat out lie since I obviously have refunded customers on paypal knowing they get the full refund. Also, they sent me two payments one in full, and one partial amount. When I did three separate paypal payments to them. If paypal really took 15%, I would've received three separate refunds with 15% removed, instead of one payment 100% refunded and one artbitrary amount. DO NOT USE this service. I wish I could give zero stars.

EDGE Mobility System
United States
5 days using the app
AutoDS Dropshipping Tools replied June 11, 2024

Hi "EDGE Mobility System",
We appreciate you sharing your feedback with us.
We sincerely apologize for any confusion or inconvenience you may have encountered. Our aim has always been to provide clarity and transparency regarding our services.
As of now, we have taken immediate steps to address your concern, and we hope that our solution has met your expectations.
We eagerly await your response.
AutoDS Team

Edited November 27, 2024

Not the greatest experience. Good at grabbing drop shipping items off of sites and adding to your store but that is about it. Lots of hidden fees for functionality that works 50% off the time. No customer service. I am sure they would charge extra for service as they charge extra for everything on top of the monthly fee. Also, item variants count towards overall product allowance( yes there is a limit, unless you pay more) if you have different sizes and colors of 1 product it adds up fast. Do your homework before purchasing, wish i would have done more.

Update: Would go to zero stars if it was an option. Be careful with who you give your money too. They will not return any balance in your account nor honor any cancellation agreement.

Black Square Golf
United States
8 months using the app
AutoDS Dropshipping Tools replied June 11, 2024

Hi "Black Square Golf"!

Thank you for your feedback. While we regret any inconvenience you experienced, we want to clarify that we’ve reviewed your account and already resolved the issue.

We always strive to assist our users and value open communication to address concerns promptly. If there are any additional matters to discuss, we’re here to help.

AutoDS Team