Reviews (1,340)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one dropshipping automation tool that saves hours by handling product importing, pricing rules, inventory and price monitoring, and automatic order fulfillment. They highlight fast one‑click importing from multiple, often U.S.‑based suppliers, intuitive interface, accurate syncing, and AI‑assisted product pages. Many call it a game changer for both beginners and scaling brands, with quick, patient, step‑by‑step customer support.

November 9, 2025

The videos are soo helpful when starting your store! I am 55 and not exactly computer savy and I am able to follow the instructions! (I did have to slow down the speed of the video because he talks kind of fast) All in all I would recommend Auto DS to anyone who wants to set your store up without paying an outside source.

Moore Dealz 4U
United States
2 days using the app
AutoDS Dropshipping Tools replied November 11, 2025

Hi "Moore Dealz 4U"!
Thank you for your lovely feedback on our YouTube channel! We’re thrilled to know that the content we create is helping you navigate and succeed with AutoDS. Your support inspires us to keep producing valuable resources for our community. If there’s anything you’d like to see us cover, we’re all ears!
The AutoDS Team

November 5, 2025

I do not recommend this app. The customer service is outdated, unresponsive, and extremely slow to resolve issues. I had around 9 orders and made multiple complaints, but nothing was properly handled — TikTok had to step in and cancel the orders themselves.

AutoDS has also been charging my account without consent and deducting money repeatedly even after I cancelled services. I opened a refund ticket, but after weeks, no refund has been issued. I paid for their app and subscriptions, yet received no real support or value in return.

This has been a disappointing and stressful experience. I rate their customer service 1/10 and strongly advise anyone starting or scaling a business not to invest in this app until they improve their support and refund process.

Lucy And Phil Academy
United Kingdom
27 days using the app
AutoDS Dropshipping Tools replied December 10, 2025

Hi "Lucy And Phil Academy"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team

November 3, 2025

I’ve been using AutoDS for 6 months now, and I’m truly impressed with how this platform brings together everything a successful dropshipper needs! From easy product imports to complete order automation, every feature works seamlessly. Thank you, AutoDS

Naturally Pure Skin
United States
6 months using the app
AutoDS Dropshipping Tools replied November 4, 2025

Hi "Naturally Pure Skin"!
Thank you so much for your wonderful feedback! It’s truly rewarding to hear that AutoDS has been a positive part of your journey. We work hard to create a platform that empowers our users, and knowing it’s making a difference for you is the best reward we could ask for. If there’s anything else we can do to support your success, don’t hesitate to reach out!
The AutoDS Team

Edited January 26, 2026

Easy to import from known suppliers. I imported mostly from Amazon because I was most familiar with them. I had a little trouble at first with products showing up as sold out, but that was fixed quickly. Also had some trouble with autoDS requiring permissions, but support service helped me with that. Support has been excellent. Love the automation. Saves tons of time.

BYMRR Train Store
United States
7 months using the app
AutoDS Dropshipping Tools replied October 20, 2025

Hi "BYMRR Train Store"!
Your wonderful feedback about our support team truly warms our hearts. We’re dedicated to ensuring you feel supported every step of the way, and it’s amazing to hear that we’ve met your expectations. Thank you for trusting us, and please know we’re always here to help whenever you need it!
The AutoDS Team

August 31, 2025

AutoDS makes dropshipping so effortless! From product importing to automated orders, it saves me hours every day and keeps my store running smoothly. A true game-changer

Zenithral
United States
21 days using the app
August 28, 2025

I spent over $200 on AutoDS, it was a huge waste of money and their customer service are the worst. The site forced me to spend money on "upgrades" to my subscription to get perks that I never received, advertised their products as being customisable and then only after I spent hours trying to set it up did customer service tell me that it was not customisable regardless of what is being represented on the product descriptions. The site forced me to buy AI credits because AutoDS repeatedly did not integrate with pages generated from Page Pilot, so there were errors on stock and I was forced to work within their crap ecosystem. When I asked for a refund due to misrepresentation and overall unethical behaviour, the customer representatives kept escalating to other team members / departments (5 people in total for a simple refund request), all stating the same thing: "it is against the terms and conditions". No thought process, no gesture of goodwill, no trying to make good on a situation that was clearly their fault - forcing me to now recover the money from banks and regulators. Do yourself a favour and skip using this company - it is not worth the time or money.

Solunea Wellness
Australia
1 day using the app
AutoDS Dropshipping Tools replied February 12, 2026

Hi "Solunea Wellness"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns.

Please fill out this form: https://autods.typeform.com/to/aVnsRB2V so we can assist you further.

We look forward to hearing from you soon.
The AutoDS Team

Edited September 29, 2025

Paid $150 for Phantom Inventory:

Every product I brought in via AutoDS went out of stock shortly after import, even though the original listing remained in stock. After a month ($150), I had nothing but disabled listings and customer frustration. Maybe it’s a syncing issue, but either way it wasn’t workable for me.

M. Digital Artz
United States
About 1 month using the app
AutoDS Dropshipping Tools replied August 27, 2025

Hi "M. Digital Artz"!
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further.
We look forward to hearing from you soon.
The AutoDS Team

July 1, 2025

AutoDS is a total game-changer for my dropshipping business!

I’ve been using AutoDS for a while now, and honestly—it’s made my life so much easier. Product importing? One click. Price and stock monitoring? Automatic. Order fulfillment? Hands-free. It’s like having a virtual assistant working 24/7 for my store.

The dashboard is clean and beginner-friendly, but also powerful enough for scaling. The product finder tool saved me hours of research. And their customer support? Super responsive and actually helpful—no copy-paste answers.

Whether you're just starting out or already running a serious store, AutoDS is a must-have. It’s boosted my efficiency, cut down errors, and let me focus on what really matters—growing the brand. Highly recommend it!

moshepets
United States
6 months using the app
AutoDS Dropshipping Tools replied July 4, 2025

Hi "moshepets"!
Thank you so much for your wonderful feedback! It’s truly rewarding to hear that AutoDS has been a positive part of your journey. We work hard to create a platform that empowers our users, and knowing it’s making a difference for you is the best reward we could ask for. If there’s anything else we can do to support your success, don’t hesitate to reach out!
The AutoDS Team

June 2, 2025

It was great to have FREE in-depth training to utilize.
There are numerous videos on various topics to learn, including other platforms to integrate.

Just need to dig into it to find it...which takes a little time.

Customer service was INCREDIBLE when I had an issue with a payment that was not right and needed a refund!
Very impressed so far.

Honey Badger Gifts, LLC
United States
4 months using the app
AutoDS Dropshipping Tools replied June 5, 2025

Hi "Honey Badger Gifts, LLC"!
Thank you so much for your review! We're thrilled to hear that you found our training resources valuable and that our customer service team was able to assist you quickly when needed.
We appreciate your kind words and are here if you ever need help navigating our features or exploring new integrations. Thanks again for being part of the AutoDS community!
The AutoDS Team

April 16, 2025

this app Charges for literally everything they advertise! Every add-on cost you...and all those things they advertised we services/add-ons they charge for. those fees could get ridiculous and you need them if you want a fully auto mated system. the price they charge for the initial sign up is just to access more charges. they charge you to integrate you TikTok just to watch product videos that you can just click open another window and get the same results.

The Bin Den
United States
About 2 hours using the app
AutoDS Dropshipping Tools replied April 21, 2025

Hi "The Bin Den",
Thank you for sharing your experience. We’re truly sorry for the issues you’ve encountered, and we take your concerns very seriously. We’re actively working on resolving the issues you’ve encountered and will be reaching out to you shortly.
Thank you for your patience.
The AutoDS Team