Auto DS: AI Dropshipping & POD

Auto-DS has made it very easy for us to find and sell winning products as a new store on Shopify. Massive time saver and highly efficient software for e-commerce

1. Charged $390.16 for usage during FREE trial period
2. Possibly some FAKE 5-star Auto-DS reviews: after writing this review, we noticed lots of short, 5-star reviews, claiming complete satisfaction and ease of use.
3. MONTHLY plan billed annually so we were told that meant no refund for unused months or login capability if cancelled. That's unlawful unjust enrichment.
4. Only got 14 products to sell: claimed variations of the 14 products counted towards 500-product plan limit. Unlawful bait and switch.
5. Fake or inaccurate product supply numbers. Most products were out of stock right after being listed, requiring daily inventory management and daily new product searching. Time wasted.
6. Made $0.00 the entire time from 9/13/24 to 11/29/24.
7. High-priced shipping for even lightweight items the entire time we were using the platform so prices weren't impacted by recent strikes, new tariffs, etc.
8. Low inventory and miminal listing-worthy options from U.S. Suppliers in our niche. Mainly China-based suppliers so most had 14 to 21 day shipping times. Auto-DS ad said differently.
9. Lots of non-wholesale prices
10. 1,000 (and counting) emails re: out of stock/price changes.
11. Inability to unsubscribe from emails once canceled.
12. Had to agree to a new plan for same time frame to access app again once we canceled.
13. Repeated login issues before the cancelation.
14. Confusing pricing tools: Lots of pricing errors that would've sold trending products at a loss had we had a sale from allegedly trending products.
15. No unique or "scroll-stopping" products in niche.
16. Hidden fees (i.e.the need for additional "credits" on top of in-app charges and monthly subscription) to fulfill the orders.
17. App was hard to use.
18. Still required more apps to compete.
19. Shall I repeat: we made no sales from 9/13/24 through 11/29/24.
20. Pricing analysis and strategies for individual products were hard to find. 21. Limited, argumentative, and/or belligerent support re: a refund until their manager saw this app review.
22. Lots of known issues
23. There were OUTDATED help topics and tutorials.

There are more issues that we encountered but we can't list them all. We tried to stick it out as long as we could to make our money back and to see if the advertised hype and ads by affiliates were accurate. We just couldn't take these issues anymore.

Business to business, we tried to discuss some of these issues BEFORE writing this awfully negative review.

Update: After declining a partial refund or months "free" (we had already paid for a whole year) and mentorship, they initially refused to refund us fully until this review. We have since received all of our money back. Previously, one support person had also threatened to charge more if we didn't uninstall the app. Rest assured, uninstalling the app was ONE thing that worked except for the emailing issues listing above. We decline their offer for free months and mentorship because this app isn't cost-effective, intuitive, limited-staff friendly, niche-rich in products, or customer-support friendly.

AutoDS has been a game-changer for my e-commerce business! Its automation tools simplify inventory management, product listing, and order fulfillment, saving me tons of time. The product research feature is excellent for finding trending items. While there are occasional minor glitches, their support team resolves issues quickly. Overall, it's a must-have tool for scaling an online store.

UPDATE: My complaint/issue was resolved by Dorina with AutoDS. She apologized for everything that happened. She made sure to delete my account and address any other concerns. She also issued me a full refund of all charges and assured me that my card would not be charged again.

I cancelled account after a day or so on free trail. Even after that they continued to try and charge me. i reached out to them several times and they even responded but still apparently are adamant about taking my money because i asked them each time we talked to cancel my account and they finally got money off today. The responses i get are to ask me to continue at a discounted rate at which time i continue to tell them no and to cancel/delete my account all together. I have reached out to report them. I have all email threads and have even sent them to support as aback up and they still charged my card.

Update: since I left this review. (this is the only way ive gotten a response) Soffia responded and said that they finally deleted my account but said nothing about refunding the money they took off of my card after all the times ive requested to cancel the account. REFUND me the money that was taken off of my card after the account had already supposed to be cancelled weeks ago and are unauthorized.

Laughably bad. The credit system is terrible, the customer service is non-existent. Had orders sitting in queue for days and the response was, "we process thousands of orders." Seriously? I don't care, I need my customers' orders processed. Just a giant waste of time and money.

When I needed help, Krizza, in the chat was very good at asking me the right questions to understand what I needed help with. She sent me relevant links and fixed my problem. I wanted to do Auto fullfillment and she showed me where I was going wrong and how to correct it. I am new to all of this and so far the process has been very easy and user friendly... Lots of videos to help as well instead of just reading.

This app makes it so easy to source products and the interface is very beginner friendly and easy to use. The shipping service is phenomenal for an affordable price, such as 8-day shipping for just $9. I would 100% recommend this fulfillment service for anyone looking for an all in one package.

AutoDS has made my dropshipping journey so much easier! The app is seamless, and the tutorials are super helpful for navigating everything. Since using it, I've become more confident in managing my store. Highly recommend for anyone starting with dropshipping!

As someone just starting my shop, AutoDS has been an excellent platform for sourcing products. The variety and quality of the products are impressive, and they make it super easy to find trending items that suit my niche. The user-friendly interface and smooth integration with my store have made the entire dropshipping process efficient and hassle-free. I’ve been able to focus more on growing my business, knowing I have reliable products and support from AutoDS. Highly recommend it for anyone starting out in dropshipping or POD!

Very user friendly and Time saving as well not to mention the efficiency of automation features likes order fulfillment, inventory manangement, and pricing updates.