Reviews (194)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

May 31, 2025

Easy to Add promotions

Intouch Clothing
United States
Over 2 years using the app
Staytuned replied June 2, 2025

Thanks for the kind words Intouch Clothing and team! We're glad you found it easy to add promotions. We truly appreciate your business.

May 24, 2025

thanks for all the help

Froggie Shoes
South Africa
2 days using the app
Staytuned replied May 26, 2025

You're very much welcome Froggie Shoes and team! Please don't hesitate to reach out if ever you need assistance again.

Thank you for choosing ADU!

April 4, 2025

Great customer service, app works great!

Called to Surf
United States
About 3 years using the app
Staytuned replied April 8, 2025

Hi there Called to Surf team!

We're glad that our support team was able to help you out! Thank you so much for sharing your experience with us, we truly appreciate it.

If you need help with anything else, you know where to reach us!

February 4, 2025

Good job!

Lexington Sporting Club
United States
Almost 2 years using the app
Staytuned replied February 6, 2025

Thank you for the 5-star review Lexington Sporting Club and team! We truly appreciate your support.

December 2, 2024

Amazing , Also The Support Staff Is Amazing

Gods House
India
1 day using the app
Staytuned replied December 4, 2024

Hi Gods House team!

Thank you for your kind words! We're thrilled to hear you had a great experience with both the app and our support team.

If you need any help or have any other questions, please let us know and we'd be glad to assist!

September 6, 2024

Works fantastic!

MSXII Sound
United States
6 months using the app
Staytuned replied September 9, 2024

Thank you for the wonderful feedback MSXII Sound and team! Your support is highly appreciated.

March 15, 2024

Great customer service and easy to use

Inside Living Hong Kong
Hong Kong SAR
4 days using the app
Staytuned replied March 18, 2024

Hi Inside Living Hong Kong and team!

I'm glad that our support team was able to help you out! Thank you so much for taking the time to leave feedback for them, this will surely make their day!

Please let us know if there's anything else we can help you with!

December 28, 2023

Excellent

MyKingdom
Vietnam
14 minutes using the app
Staytuned replied January 3, 2024

Thank you so much for your review MyKingdom and Team!

We are honored to be a core part of your business! Should you ever need any help, you know where to find us!

November 20, 2023

Very hard to work with

Uma Oils
United States
Almost 2 years using the app
Staytuned replied November 22, 2023

Thanks for taking the time to let us know about your frustration. I know our support team is currently working with you to try and figure out exactly which part of the app you're struggling with. Please know that this is a top priority for us - I'll be overseeing the case personally.

Hannes Bez | Director of Customer Experience

October 19, 2023

The app works really well, and the support team is amazing.

New Zealand Health Food Co.
New Zealand
24 days using the app
Staytuned replied October 23, 2023

Thanks so much for the kind words! Please reach out to us again any time you need our help.