Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

March 26, 2024

We have using this app for a few years now, but recently had an issue. I reached out to customer support and they responded quickly. Ron was amazing, he created videos for me to follow so I could see what I had done incorrectly, which was super helpful. Having this kind of support is amazing. I would recommend this app to anyone looking for a discount app. Thank you

LoveGoodFats-CA
Canada
Over 4 years using the app
Staytuned replied April 1, 2024

Hi there LoveGoodFats-CA and team!

We're thrilled to hear that Ron was able to help you out! We appreciate your recommendation and your support. Thank you for choosing us!

If you need further assistance or have any questions, feel free to reach out. Our team is always happy to help!

November 23, 2023

With this app I found it very easy to create a tiered gift with purchase. We wanted to do a "Buy $100, get a free $10 gift card, buy $200, get a free $20 gift card, buy $300, get a free $30 gift card". This made it so easy!

Dr. Amie Hornaman
United States
2 days using the app
Staytuned replied November 27, 2023

Thank you for your honest review! We work hard to ensure that our app provides your store's gifting and discounting needs.

Please let us know if there is anything else we can help you with!

March 6, 2026

Thanks for promptly respond, troubleshooting and explanation from Ron.

City Furniture Canada
Canada
Over 4 years using the app
Staytuned replied March 9, 2026

Really appreciate you sharing this! We’re glad Ron could step in quickly, walk through the troubleshooting with you, and provide clear explanations along the way. I’ll make sure your kind words are passed along to him.

Thanks for the 5 stars and for choosing ADU! 😊

February 21, 2026

Ron found the issue I had immediately. He made a video that talked me through everything!

Naluza
Malta
3 months using the app
Staytuned replied February 23, 2026

This is so great to hear, thank you for the 5 stars! ⭐

We’re glad Ron was able to pinpoint the issue right away and walk you through it with a personalized video. Being able to see the steps in action can make all the difference, and we’re happy he could make things clear and easy for you.

If anything else comes up, we’re always here to help.

August 25, 2025

Loved the functionality of the app. Ron was great and provided amazing technical support for us to get this going.

Dragonwing
United States
About 1 hour using the app
Staytuned replied August 26, 2025

Hey there Dragonwing team!

Glad to hear you're enjoying the app's functionality! Ron will be happy to know his support helped get everything up and running smoothly.

If ever you need further assistance, you know where to reach us!

June 20, 2025

Kudos to chat support Ansab! He's the man! you should promote him. So patience helping us out and solve the issue. His hand is limited; your dev team need to handle the other rocks. Glad Ansab could Rock'n'roll things out!

Infinite Age
United States
2 days using the app
Staytuned replied June 23, 2025

Hi there Infinite Age team!

We really appreciate the awesome shoutout! Ansab’s dedication shines through, and we’re lucky to have him on the front lines. We’ve noted your feedback about the dev side too.

If you need further assistance, you know where to reach us!

January 21, 2025

Excellent customer service. Easy to use app

ASI B2B
United States
8 months using the app
Staytuned replied January 23, 2025

Hi there ASI B2B and team!

We're glad to hear that our team was able to help you out! Thank you so much for taking the time to leave us a review, we truly appreciate your support.

If you need help with anything else, you know where to reach us!

November 18, 2024

Use the app for all our promotions. Excellent customer service, fixed my issue very quickly and efficiently.

Kelly Hopter Art Shop
Canada
Almost 4 years using the app
Staytuned replied November 19, 2024

Hey there Kelly Hopter Art Shop and team!

Thank you so much for your amazing review! We’re delighted to hear that you use our app for all your promotions and that our team was able to resolve your issue quickly and efficiently. Your support means the world to us!

If you ever need assistance again, please don’t hesitate to reach out.

August 6, 2024

Works well, customer service is fast & goes above and beyond consistently to help any issues that come up.

LIULI Crystal Art
United States
Almost 6 years using the app
Staytuned replied August 8, 2024

Hi there LIULI Crystal Art and team!

Thank you so much for your kind words! We're glad that our support team was able to help you out. We will continue to work hard to ensure that you get the support you need.

If you have any questions or need help, please don't hesitate to reach out to us!

July 29, 2024

The best support I have had with Ron.
He recorded videos with step by step on how to set up the discounts, so helpful.
Very happy with all the support.
Truly recommend the APP.

CosmeSelect
United Kingdom
7 days using the app
Staytuned replied July 30, 2024

Hey there CosmeSelect and team!

Thank you so much for taking the time to leave a review and share the great experience you had with Ron! Your support is highly appreciated and helps us a lot.

If you need help with anything else, please don't hesitate to reach out to us!