Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

July 8, 2024

The app does exactly what is says it does, perfectly. The customer support is exceptional. I am not a tech person and their guidance was so simple and straightforward and made it very easy for me to achieve what I needed. Very good service!

Aleksander Revas
Romania
4 days using the app
Staytuned replied July 10, 2024

Hi there Aleksander Revas!

Thank you so much for the heartwarming review! Your feedback is very important to us and we're glad that we're able to help you out.

If you need further assistance, you know where to reach us!

July 2, 2024

This app does a good job on expanding upon Shopify discounts based on much more fleshed out logic options.

The Gallery Collection
United States
About 3 hours using the app
Staytuned replied July 4, 2024

Hey there The Gallery Collection and team!

Thank you for the 5-star review! We appreciate your support.

We just noticed that you've uninstalled our app. Can you share with us the reason why? If you need help or have any questions, just send us a message so we can help you out.

We hope to hear from you soon!

April 14, 2024

The app is great and super easy to use. I love that I can create custom discounts for my store.

realskincare.com
United States
Over 1 year using the app
Staytuned replied April 16, 2024

Hi there realskincare.com and team!

Thank you so much for your kind review! We appreciate the feedback and support, this helps us a lot.

We know you're having a great time using the app so if you have any questions or need any assistance, please let us know, we'd be glad to help!

February 20, 2024

Good & cooperative support,

ZunGoor
Qatar
About 4 hours using the app
Staytuned replied February 21, 2024

Thank you for your wonderful feedback ZunGoor team! We're glad that our support team was able to help you out.

If you need help with anything else, please let us know. You know where to reach us!

January 25, 2024

I'm absolutely blown away by the exceptional customer service I received from Zachery from the company recently. Not only did he respond to my query within minutes (seriously, minutes!), but he also went above and beyond to provide a clear and easy-to-follow video guide that helped me fix my issue in no time. Thanks for the topnotch service and product!

My Store
Australia
4 days using the app
Staytuned replied January 26, 2024

Hi team!

This is one of the best reviews I've seen so far! Thank you so much for your feedback on our app and Zach's service, we appreciate it.

Please reach out if there's anything else you might need assistance with!

January 8, 2024

Excellent company! They were quick to reply to questions, did a bunch of customization for us, were friendly, couldn't ask for more! I would high recommend them!

Plumbing Overstock
United States
Over 3 years using the app
Staytuned replied January 10, 2024

Hi Plumbing Overstock and Team!

It's an honor to be able to help you out! Our team had a great time providing you with the assistance that you need.

Please feel free to reach out if you need help with anything else!

November 23, 2023

A little confusing to setup, but support was excellent and they were able to get my store setup with the custom discount I wanted

Milk On Tap
United States
About 5 hours using the app
Staytuned replied November 27, 2023

Thank you for an amazing review, you completed our day! Our team's goal is to ensure that we provide the best customer experience possible, and we're happy to receive your kind feedback.

Feel free to reach out anytime if anything else comes up. Cheers!

November 13, 2023

Started playing with it 3 days ago, had some questions and the team was able to resolve my issues right away. Its now in production and its working great so far!

Red1RC
United States
2 days using the app
Staytuned replied November 15, 2023

Thank you for taking the time to leave an amazing review! Ron had a great time helping you out! He'll surely get excited once he sees your feedback.

Our help doesn't end here, if you need anything else please let us know!

November 7, 2023

MOFT Germany
United States
About 21 hours using the app
Staytuned replied November 8, 2023

Thank you for taking the time to leave us a 5-star review! We are thrilled to know that you are happy with our app.

Please feel free to reach out to us if you need help with anything! Cheers!

October 3, 2023

There customer service was great, following us through all the way to a resolution.
Thank you very helping.

Deer Park Wine & Spirits
United States
About 2 years using the app
Staytuned replied October 5, 2023

Thank you for your honest review! We take pride in the customer service that we provide and we're glad to be of help!

Please let us know if there is anything else we can do to improve your experience with us. Cheers!