Reviews (195)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

November 28, 2021

Amazing support on a black Friday. Had a issue and they got back to me within 2 minutes via email and fixed my issue quickly. Great service thankyou

BlowBack Masters
United States
4 days using the app
June 16, 2021

Hice la configuración en modalidad de prueba y cuando se cargó el cobro de mi mensaulidad para comenzar a utilizar, Bloquea el Checkout al activar el app

Yuya Tienda Oficial
Mexico
6 days using the app
Staytuned replied June 18, 2021

Hi there,
We sent a login request to investigate and fix the possible issue but we still haven't heard back from you yet.

Without any access, we noticed just one big problem so far. Someone from your team, customised the "APP PROXY URL" that our app uses.

Please revert it back to the original format (ex: "/tools/tabarnapp-ad/..") in order for the app to function properly.

Shopify allows merchants to change this setting, but doesn't allow developers to know what value was chosen. With that in mind, our app can only work with the default value of "/tools/".

November 21, 2021

You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.

nappycare.co.za
South Africa
11 minutes using the app
Staytuned replied November 21, 2021

Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.

August 5, 2022

This app solved a complex issue we've been struggling with for years. I had a specific question and Derek offered a solution and helped promptly and kindly.

Parsley Health
United States
Over 2 years using the app
July 25, 2022

This app comes with great customer service. Appreciate that the app works with multiple currencies. Looking forward to the progress bar rolling out in August.

Danica Studio
Canada
12 days using the app
August 7, 2020

We use this app to give customers vlume discounts after certain amounts are reached in their shopping carts. It's good and it works:)
Fantasy World Jewelry, Inc.

Fantasy World Jewelry
United States
About 3 years using the app
September 3, 2021

Great app and great experience with customer service on resolving any issues I had along the way. Would recommend as it is also affordable compared to other apps.

sirwaggingtons
Canada
4 months using the app
November 2, 2021

The app is great, customer service is super helpful. Derek, from their team, was quickly able to set up on our page, and explained in detail how he did it as well.

behno
United States
8 days using the app
September 16, 2022

The app has a ton of useful functionality to customize promotions and the support went above and beyond to help us set it up to our specific needs. 10/10 recommend!

Vivier Pharma
Canada
10 days using the app
October 19, 2016

The app is great and it works, however I would love some more customization so that I can change what the visitor sees when they come to our site. Very useful though!

Rawgeneration
United States
14 days using the app