Reviews (194)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

December 9, 2021

This app allowed me to have automatic discounts apply during our Black Friday tiered discount sale! There are several other features, but it's a little confusing to use, so there's a bit of a learning curve.

Lotus Energy
United States
16 days using the app
Staytuned replied December 9, 2021

Thanks for the feedback! About the confusion, we're always trying to improve the admin UI, as indeed when you are adding more features on a monthly basis, it can get crowded in there.

May 1, 2023

Extremely helpful customer service.

The app has difficulties with international currencies, but this is waiting on Shopify to open up availability to configure with their API's. The app does everything we need

RMU
United States
About 1 year using the app
Staytuned replied May 2, 2023

Thanks for this honest review!

Your feedback is very important to us, and we ensure that we continue improving our app to support our merchant's needs. We understand how important international currencies are, and this is already on our priority list.

Please feel free to touch base if there's anything else you may need help with!

May 19, 2021

It was difficult to use for the purpose that was portrayed in the video. I spent two days playing with it and watching videos only to loose a bunch of money to customers who recieved discounts they not have received.

The Cosmic Peddler
United States
5 days using the app
Staytuned replied May 19, 2021

Hi, sorry for the delay, and sorry about the time and money wasted. I guess it's too late now, but if it isn't, let me know and I'll record a video tomorrow for you. 

Edited March 20, 2017

This is a good app for basic discounts that you want automatically added to a cart. I use it to add a discount for all orders over a certain amount, a little sweetener when people reach checkout to see a discount applied.

Bespoke Baby
Australia
About 1 month using the app
November 17, 2020

I have been using shopify for over 5 years and Automatic discount is one of the best apps I have ever used with shopify. Derek is super helpful and super quick to respond. Highly recommend this app to anyone considering it.

The Bow Tie Club
United States
Over 2 years using the app
March 25, 2023

We use the app to apply discounts to product variants which is not possible natively in Shopify. The app works fine and the support is very helpful. Just the pricing might lead to us implementing the functionality by ourselves.

hedwig-bollhagen
Germany
6 days using the app
Staytuned replied March 27, 2023

Thank you for the feedback! We had a great time helping you out! Please let us know if you need help with anything else, we're here whenever you need us.

One of our top specialists, Myam, also reached out to you through e-mail to discuss any issues you may have with our pricing. Your satisfaction is our number 1 priority! We look forward to hearing from you!

November 18, 2022

I set up an automatic discount applier for my subscription business, but it didn't work for first time visitors and I lost out on several conversions because of this. This tool works sometimes, but misses the mark most of the time.

Titan
United States
3 days using the app
Staytuned replied November 18, 2022

Thank you for your review. We tried looking for an email or ticket created by your store but we weren't able to find anything. We don't see any promotions created in the app either (probably deleted by now). If you could reach out to us and tell us what didn't work exactly we could try helping out.

Judging by the promotion you described "first time visitors" makes me think that you wanted to make a promotion that applies to customers who didn't make any other order. Since our app does not run on the checkout page, the only way we could apply it, is if the customer is already logged in before reaching checkout, or to make the discount code specific to a customer segment "New customer".

We do have an information box inside the app explaining how it works in case you make promotions based on customer properties, but that information could easily be missed which might of caused this behaviour in the app.

If you reach out to support@tabarnapp.com we could help you properly set it up so this case does not happen. There are multiple ways to achieve the promotion using our app and one of them will surely work for your store as well.

July 1, 2021

We originally used this app for a by X and get Y free but after installing it has many other excellent discounts and gift features to capitalise on. The support was the best feature of all, they responded very quickly and were more than helpful.

Tala Cooking
United Kingdom
28 days using the app
March 17, 2023

unbeatable service! we have set up countless discounts using this app and it works great. RG is extremely helpful and has helped to set up more complicated promotions for us as well as customize a few things we wanted. Awesome and helpful team. I highly recommend

Screen Print Direct
United States
About 1 year using the app
Staytuned replied March 18, 2023

Thank you! The only thing that makes us happier than knowing ADG is generating lots of extra revenue for you is seeing RG get recognized for the star that he is. We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!

January 10, 2022

We have been using this app for several years and have been very satisfied. Recently there were a couple of issues with performance and we reached out for support and the problem was immediately solved. Great customer support and the product is working perfectly.

CoachDeck
United States
Over 3 years using the app