Reviews (194)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex promotions Shopify can’t handle, like tiered discounts by cart value or quantity, category‑specific or customer‑tagged percentages, and “percent off highest‑priced item” with caps. They value flexible “buy X, get Y” and free‑gift options, stacked discounts, and reliable performance. Many report higher order values and praise the fast, hands‑on support, including custom walkthroughs, training calls, and theme/code adjustments.

Edited June 30, 2020

I have used this app for several years now. I recommend it to EVERYONE. Tha auto-applied codes at checkout give the average Shopify user some functionality that is otherwise only available to Shopify+ users.

Support is responsive and listens to feedback from users. I've had several positive interactions with support and even when I've had issues they have been remedied quickly.

Roma Designer Jewelry (RDJ, LLC)
United States
Over 3 years using the app
November 1, 2021

Amazing plugin and customer service! We are probably using the plugin a little differently than most shops - we use it as a way to giveaway merch items during our live webinars. The plugin was working well for us except in one circumstance. We sent one inquiry to Tabarnapp and not only did Derek answer our question immediately, he added some additional functionality to the plugin to solve the minor issue we were experiencing.

Maxon Merch Store
United States
7 months using the app
April 12, 2023

So far, so great! I was able to successfully configure the ADG app and the specific promotion I had in mind without any hassle. RG was extremely helpful in making sure I had configured my promotion correctly and troubleshooting when I ran into an issue. They answered promptly and clearly, making me feel taken care of and confident in my first promotion with the app. Though I haven't run the promotion yet, I am looking forward to seeing its results.

Southland Organics
United States
4 days using the app
Staytuned replied April 12, 2023

Glad to hear that you're having a great time with our app! RG is one of our best and we love hearing stories like this showing his dedication.

Thank you for an amazing review, you completed our day! Feel free to reach out anytime if anything else comes up. Cheers!

October 30, 2020

First of all this app does what no other discount app can do. It works exactly as you need it to. We had some funky code in our theme that a previous developer had input, and Derek worked tirelessly to not only make sure Automatic Discount was working perfectly, he went above and beyond to help us understand our previous underlying issue. Derek is hands down the most impressive app developer that I have ever worked with. You will not be disappointed.

Susan Shaw Jewelry
United States
11 months using the app
Edited November 24, 2018

**UPDATE - As frustrating as that was, the developer reached out immediately and helped us fix the issue.

I want to love this app. It appears to do exactly what we need. However, we're experiencing a major issue with about 15-20% of our orders... The discount is showing on the checkout page but when a customer places the actual order, the discount isn't working. Needless to say, I am getting a lot of complaints this morning (black friday of all days).

Sawyer
United States
2 days using the app
July 2, 2020

I am loving this app. I had to use multiple other paid apps before finally finding this one. I actually uninstalled it after realizing I didn't like the look of the icon and that it couldn't be changed. BUT! I told them about it and they actually went through all the trouble to add that feature to the app. Now you can change the look of the icon and they are the only app that I know that lets you do this. PHENOMENAL. PLUS, you can give the customer the choice of multiple gifts. That is exactly what I wanted. THANKS!

Living A Sweeter Life
United States
10 days using the app
February 8, 2023

Super easy and intuitive to use, but this tech dummy couldn't quite figure out how to do a tiered discount for the first time, so RG from support jumped straight in to help! He not only set up the tiers to exactly my specification, he created a video showing me step by step what he did for next time, AND took the time to test all three tiers and the exclusion on the video as well! Above and beyond on the service side of things and I'm sure the app itself will be a game changer for us going forward. Thanks again RG, you're a legend!

Popping Candy
Australia
14 days using the app
Staytuned replied February 9, 2023

The legend of RG is known far and wide throughout these lands! We're really happy to hear his help got you set up and running the right way. We'll check in with you again in a couple months to see just how much of a game changer ADG has been with you, but in the meantime, please touch base at any time if you need any more help or just want to see more RG videos!

April 6, 2018

This app is fabulous and my clients love the discount being automatically applied. One concern I have found is it doesn't always add the discount even if the cart total warrants it. I've had this happen 3 times already and after ensuring everything is still active on both the app and the coupon area, it seems to be an app mishap? I emailed the support and was referred to make an account and ask my question on some blog feed. Didn't like that at all and because I could never figure out where to post for help, I never have gotten to the bottom of why this happens. Would give this a 5 star rating if it weren't for these two hiccups.

Raw Energy Tools
United States
About 2 months using the app
Staytuned replied April 16, 2019

Thanks for the reviews. We closed the Slack team (some blog feed you refer to). You were right, it wasn't working. We have a ticketing platform now.

Edited February 1, 2023

Update : I used to give it 5 stars as its really great app!
but now after the update its really really really HIGH PRICED you take % of each order whatever plan it is
and it makes it very hard for us who sells in EGP which and we pay in USD which really not fair
each 1 usd is 30 USD and the bank takes commision 10% of each USD transaction ... I have no idea why did you have to do that to us!!! really really disappointed and thinking yo unistall the app after over 2 years using it.
.............
that was my 1st review when the payment was fair
This is by far the best discount app on the market
I have no idea what would my sales be without it
MANY THANKS

Catwa Deals - كاتوا ديلز | Perfume online shop In Egypt
Egypt
Over 2 years using the app
October 20, 2020

I mainly used this App to create multiple Automated Discounts! Aside from that it came with a brilliant pop up feature which informs the customer that they've just received a discount. This is a huge plus because it's conversion metric as every one wants a discount, and when you're anyways giving them one you might as well make it loud and clear! It has so many different features that I haven't even begun playing with when it comes to the discount section. Aside from that it also has upsell/cross sell feature which I'm yet to play with. As for the team, they've been super prompt in helping me get set up and to answer my follow up questions. I'd highly recommend this App!

Decor Lane
United States
2 days using the app