Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.
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This app is great for new merchants, easy to set up and the customer service staff is very helpful in solving problems. Recommend using this online chat tool.
We appreciate your recommendation of our online chat tool! Thank you so much for your positive feedback!
Nice chat box app ,support multi communication method and allow you to track more detail of the visitor .Last but not least ,they have a helpful support team .
Thank you very much for your kind review!
We are so glad to hear that you enjoyed our app 😊 have a great day!
The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.
We're glad to hear that you were happy with our service. We take pride in what we do and appreciate your recognition.
Very neat app, just started this week, simple but steady for now, and it’s totally free. Besides the support is great, Amanda helped a lot with the installment.
Thank you so much for your feedback. You are welcome to try our free app and have a nice day. :)
Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich.
Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.
Thank you for taking the time to give us a positive review. We are thrilled to hear that you had a great experience with us!
The application is very nice, I have been looking for the right one for a long time, the support is very efficient, the design is nice and the functionality is very good - congratulations to the team.
Thanks a million for your wonderful feedback! 🎉 We're thrilled to hear that you've found the perfect fit with our app. Our team appreciates your support!
BestChat, Loved it the first time I used it, very convenient. Quick. And the customer service is very friendly. By adding this BestChat, I am sure the website conversion will become better. Can't wait. Recommend.
We love your words, Eccdo store! We're grateful for your support and enthusiasm! If there's anything you need, feel free to reach out anytime.
this api is quite simple and easy to customize for my online store,
also is very useful the automatic translated prompt that depends on users browser.
Hope you guys use it for your shop setting a chatbot easily.
We appreciate your recommendation and hope you continue to find our tools useful. Thank you for your support!🙏
This software works well, customer service is responsive and problems are solved accurately and efficiently, this software can do a lot and is worth a try, but there is one thing I would like to improve, the ability to see messages from customers and reply directly, at the moment it is only an online chat function, I hope it will be added soon.
We're glad to hear that you find our software useful and our customer service responsive, AOMUO. Your feedback regarding the ability to see messages from customers directly is duly noted, and we'll consider it for future updates.
I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets.
One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement.
The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website.
Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers.
Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.
Thank you so much for your kind words and thoughtful comment. We are thrilled to hear that you appreciated our efforts and that your experience with our service was a positive one. We will continue to work hard to meet and exceed your expectations.
