Reviews (141)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.

October 20, 2025

perfect!!!!!!!!

Regen-tech
Hong Kong SAR
27 minutes using the app
BestChat replied February 3, 2026

Hi Regen-tech,Thank you for your feedback and support. We truly appreciate it.👍

April 19, 2025

It seems good, I don't have any experience yet... it seems there is enough adjusting

candletown.net
Finland
16 minutes using the app
BestChat replied April 25, 2025

Thank you, candletown.net! We appreciate your thoughts and are glad you find it promising. We're committed to supporting you every step of the way! 💫

March 7, 2025

Nicht schlecht

Fairdeal Team
Austria
Over 1 year using the app
BestChat replied March 13, 2025

Hey Fairdeal Team! Thanks for the review! 🎉 'Not bad' is our kind of compliment! We’re always here to improve and appreciate your thoughts!

January 9, 2025

Nice app

dehuidspecialistshop
Netherlands
11 months using the app
BestChat replied March 23, 2025

Hi dehuidspecialistshop,Thank you for your feedback and support. We truly appreciate it!

January 9, 2025

I love it, very useful chat

Birdify Electronics
Slovakia
29 minutes using the app
BestChat replied February 10, 2025

Your kind words truly matter, Birdify Electronics! 😊 We’re delighted you love the chat feature. Thank you for your support; we’ll carefully consider your insights for future enhancements!

December 11, 2024

Really smart AI and great app. I recommend it.

Ilha Restrita
Brazil
About 22 hours using the app
BestChat replied February 10, 2025

Dear Ilha Restrita,
Thank you for your kind words! We’re thrilled you find our AI smart and the app great. Your recommendation means a lot, and we’ll keep striving for excellence!

August 30, 2024

Good

TORRAS
United States
About 1 year using the app
BestChat replied March 16, 2025

Hey TORRAS! Thanks for the great review! We’re thrilled you think it’s good! Your feedback is like sunshine for our team. ☀️

August 18, 2024

Me parece muy buena aplicación, facil de configurar y de usar.

Biomundo Ecuador
Ecuador
About 1 hour using the app
BestChat replied February 18, 2025

Dear Biomundo Ecuador,Thank you for your positive feedback! We're thrilled to hear you find our app easy to use. Your support motivates us, and we’ll keep your suggestions in mind!

December 26, 2023

It provides a complete CHAT + CRM solution, and provides various on-line messenger interfaces. More importantly, it provides the file upload function, which is quite powerful and easy to use. The current price is 0 yuan. Everyone, don't miss this opportunity.

SYFGIFT禮贈品
Taiwan
About 2 hours using the app
BestChat replied February 23, 2024

We appreciate your positive review! 😊 We're delighted to hear you find BestChat valuable. Don't miss the current price of 0 yuan!

November 23, 2023

Comparing many options, the ultimate choice for a chat tool, believe me, don't waste time looking for others.

Otarapack
China
1 day using the app
BestChat replied February 23, 2024

We really appreciate your awesome review! 😊We're thrilled to hear that BestChat is your ultimate choice for a chat tool. Your confidence in us means a lot, and we're dedicated to providing you with the best service possible.