Reviews (141)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a time‑saving, low‑effort way to handle support, with an AI chatbot that quickly learns the site and reduces emails and calls. They like its accurate product recommendations, easy setup, clean interface, and customization options. The mix of AI and live chat, mobile apps, and social integrations is praised, along with smooth performance, strong support, language options, and budget‑friendly pricing that helps boost engagement and sales.

December 4, 2023

这个在线聊天软件的用户界面设计非常直观和用户友好。我很容易找到所有需要的功能,而且整体体验非常流畅

Jakemy Store
Hong Kong SAR
20 days using the app
BestChat replied February 23, 2024

您的肯定是我们前进的动力!如果您还有其他想法或建议,欢迎随时与我们分享!

November 23, 2023

The interface is very nice and user-friendly, and the service is attentive!

It is a good plugin and I hope it can be used for a long time

sheerherb
China
2 days using the app
BestChat replied February 23, 2024

Thank you for your positive feedback, sheerherb! 🌟 We appreciate your support and hope you continue to use BestChat for a long time to come.

September 11, 2023

The software is easy to use and the customer service is very professional.

Smartstitch
China
About 1 hour using the app
BestChat replied February 27, 2024

We're glad to hear you find our software easy to use! 😊 Wishing you continued success with your online endeavors, and if you ever need assistance, feel free to reach out.

April 12, 2022

I like it so much with WhatsApp integrations, it helps me a lot. Recommended App!The UI interface is clear.

keenkayexcavator
China
10 days using the app
BestChat replied June 5, 2022

Thank you for your trust. Have a nice day! ^-^

Edited June 13, 2023

功能很丰富 有实时聊天和智能聊天机器人功能 界面干净 可以个性化设置,易于使用 我可以在网站、手机应用和社交媒体上无缝地与客户沟通。总之,BestChat为我提供了一种强大而方便的方式来提升客户服务体验。我强烈推荐它!

iBooMas
United States
About 2 months using the app
BestChat replied February 28, 2024

您的肯定让我们倍感荣幸,我们将继续努力,为您提供更多创新和令人满意的服务。

June 16, 2023

BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速,幾乎瞬間就能回應用戶的詢問,這種高效率讓人印象深刻。而且,他們的介面設計十分美麗,充滿現代感,使用起來非常直覺和舒適。無論是文字還是圖像,都呈現出高度的專業水準。

YOUNGER
Taiwan
1 day using the app
BestChat replied February 28, 2024

感謝您對BestChat的讚賞,YOUNGER!🌟 您的反饋激勵我們繼續提供更好的用戶體驗。如果您需要任何幫助,請隨時聯繫我們!🚀

March 22, 2023

TOP Support 1A !!! VERY GOOD SUPPORT. Thank You

Super i am happy

Schnelle Antworten, man muss nicht lange Warten.

Elektroniktrade
Switzerland
About 17 hours using the app
BestChat replied March 22, 2023

Your feedback has made our day! We appreciate your business and will always strive to provide exceptional service to our customers.

February 13, 2023

A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store

Milady
China
9 days using the app
BestChat replied February 13, 2023

Happy to hear you had a great experience with BestChat! Thank you very much for your review.

May 31, 2023

The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings

Angetube
United States
About 2 hours using the app
BestChat replied February 29, 2024

We are delighted to know you find our software user-friendly! 👏 Our team is dedicated to providing excellent support. If you need further assistance, feel free to reach out!

May 5, 2023

This program runs very smoothly on the website, the overall use is very smooth, and the customer service replies are also very fast and friendly.

登偉生技顧問有限公司
Taiwan
About 3 hours using the app
BestChat replied March 1, 2024

Our team is dedicated to providing fast and friendly customer service, so we're delighted to hear that you've had a positive interaction with us. If you have any further questions or need assistance, don't hesitate to reach out! 🤝😊