Reviews (124)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, with customizable, professional-looking forms that match their brand and appear in various placements. They value bundled tools like pop-ups, social buttons, cookie notices, and live chat that can replace multiple apps. Many report more inquiries and email signups, praise the generous free plan and worthwhile paid options, and highlight reliable performance, strong spam protection, and fast, helpful support.

March 15, 2018

I love this app. So many features for such a low price. It's very easy to figure out and use. Once you learn the mechanics of all the tools, you can get creative with all the ways to use them.

Wholesale Plush
United States
3 days using the app
May 31, 2016

Great app, a real joy to use and makes our life a lot easier. I'm thoroughly impressed with it and I believe it helps give confidence to our customers, to know they can contact us any time. Many thanks!

Atalya Designs
United Kingdom
22 days using the app
Edited May 7, 2016

I am quite impressed by the contact form. It looks good, the interface looks classy, and it was very easy to set up. Definitely a marked improvement then what I had before.

It looks great on my website!

The Art Of Stitch
Singapore
Almost 6 years using the app
October 24, 2017

I use this app all the time for many clients. So awesome, so dependable, and never experienced a bug. Really a 'plug and play' app and the free version is awesome but the premium features are just amazing!

Detroitgrooming
United States
35 minutes using the app
August 15, 2017

Easy Peasy Lemon Squeezy

Such a great app to use - I love that it the contact form just comes up when someone clicks on the tab! So professional looking too! I really enjoyed creating my contact form today.

Island Goddess Jewelry
Canada
About 2 hours using the app
November 14, 2018

Fantastic app and very cheap too but ace quality.
I use it instead of the bog standard contact page as it has spam guards. I have also customised it to suit my brand. Love it!
Thank you
Marie
https://www.loveamberx.co.uk

Love Amber X Ltd Baltic Amber Jewellery and Silicone Teething Necklaces
United Kingdom
9 months using the app
May 20, 2016

This app is so easy to use and since I added it to our site, has increased email sign ups and contact form submissions exponentially.
And even when I did get myself into a bit of mess (user error!) the support team was AMAZING.

Active Creatures
Australia
22 days using the app
January 23, 2018

I just added the "Contact Form" to my Shopify store and am very pleased with it. The form is customizable and looks very professional and unique to my site! I had to do some tinkering to ensure that it works with the Mega Menu app, but I sorted it out quickly and it looks great.
Very happy!

Pressed Wishes
Canada
2 days using the app
Edited February 11, 2019

Was struggling with another contact form app and was looking for an alternative. Zotabox turned out to be super easy to set up and I was live in a matter of minutes. Even the free version has enough to get a good test out of it and then we can graduate to a higher plan. Excited to see it at work!

ShopOllois
United States
About 1 hour using the app
April 25, 2019

Have been using the contact form with seldom issue, but recently wanted to try out some of the premium options so set up with a free trial and tried them out, found the IP addresses with contact form submissions didn't work so cancelled my free trial of the plan that offered this and have still been charged $9.99.

Southshore Adornments
United Kingdom
Almost 3 years using the app
Zotabox replied April 25, 2019

Hi, Zotabox has no power to charge merchants without their permission. Also Shopify bills merchants on our behalf (after the merchant has given their permission to be automatically charged at the end of the trial period).

That said, we have a very liberal refund policy that if anyone feels they shouldn't have paid we offer a full refund of their last payment.

We have just given you a full refund.

What issues did you have with 'ip addresses'? We have not heard of this before with 10,000's of merchants. You can contact us directly at customerservice@zotabox.com and we can resolve this issue for you.

We see you are a long time customer of Zotabox and we hope our tools have resulted in sales for your store (and money in your pocket).

We hope you will update your review to not mislead other merchants.

We wish you the best with your online store.

Thank you