Reviews (88)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 1, 2022

Amazing app. To be honest was a little skeptical at first and was able to do some basic set ups but had a few complicated configurations (eg. Tiered shipping rates by product and bundled/savings for multiple products). When I couldn't figure them out (and there are tons of how-to's in the app which were helpful), the team at Atom Yard stepped in and showed me what I was missing to get the app to work how I wanted to. Now it is working great!

ROAM Luggage
United States
Over 3 years using the app
Atom Yard replied June 1, 2022

Thanks so much for taking the time to leave a review!

We are glad to hear that we were able to help you setup the shipping configuration that you wanted. We are always more than happy to assist.

Please feel free to reach out to us if there is anything else you need assistance with in the future.

November 13, 2018

Excellent customer support. They are extremely patient on our series of inquiries and walked us through step by step instruction!!

XLARGE®
United States
4 days using the app
September 5, 2018

App allowed me to accomplish very detailed shipping structure which would have been impossible with just Shopify shipping.

A must have..

IQAir-China
China
About 11 hours using the app
December 8, 2020

We needed an app that could restrict certain postal codes for certain products only. After researching on Shopify, Better Shipping came across as the best option. I did have some issues figuring out how to set up what I wanted correctly but contacted the support team via email and Jess/Peter were so helpful and VERY quick to reply despite the huge time difference with them in Australia. Sorted everything for me and we have working per product per location shipping rates now! Very happy with their service.

X Rocker UK
United Kingdom
About 1 month using the app
January 17, 2018

Best app I have found so far for shipping tier rates in different parts of the world. Easy to navigate through and use.
Excellent customer support.

Versatile Zing
United States
12 days using the app
October 20, 2019

I use the Better Shipping app for my online store and it has been a really helpful app. In particular the support is exception. I highly recommend.

Daily Blooms Australia
Australia
About 2 years using the app
May 11, 2023

Fantastic customer support and really powerful system. We use this app to manage our complex international shipping requirements and it works very well

Futurepump
United Kingdom
Over 1 year using the app
April 24, 2014

It was very simple to install and we were up and running in about 30 minutes. The only bag thing is we are upset we didn't find it sooner! Fantastic App!

FatboyUSA
United States
About 2 hours using the app
July 16, 2022

Even though I'm in Australia, the service is still "same day" when it comes to online help which is really important when you're running a business. Freight is more expensive than ever and ensuring you have the correct charges on the backend could mean the difference between making margin or losing margin. I'm constantly refining my site for local, regional, state and Australia-wide so it's important to have prompt, accurate help - great job team and I would highly recommend this app!

Biohax Organics
Australia
Over 3 years using the app
April 18, 2020

Excellent App and support. Peter helped me to set up the shipping rates very quickly, which solved all my shipping problems. Highly recommended 10 out of 10!

Decor Express Ltd
United Kingdom
4 days using the app