Reviews (88)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 29, 2015

The app is really good. It solves a lot of headaches if you have varying shipping prices in your shop. Support is also very helpful and answers questions quickly.

Jazzradio
Germany
About 1 month using the app
Edited September 28, 2021

I'm very happy with this app and have been using it for a few years now! My business wouldn't be the same without it as it let's me customize a lot such as delivery cost per postal code (Canada), free shipping if X amount is reached on the postal codes I choose, and so much more. Customer service has been amazing as well as they are very responsive! Extremely satisfied. If you have a delivery service, I highly recommend you invest in your business with this app.

Fruit Couture
Canada
About 3 years using the app
Atom Yard replied March 17, 2019

Thanks for your feedback! We really take pride in our customer service and aim to respond to all enquiries within 24 hours, and usually much faster!

Edited February 19, 2019

I used this app to create some specific shipping rates for the products on my store. Although the app took a little bit of time setting up, the team at Better Shipping were quick to respond to my queries and always went the extra length to get the rates working correctly for me. Really great customer service and in my book, worth the subscription cost if it takes the headache of Shopify's basic shipping rates away. Would definitely recommend!

Blossom & Brush
United Kingdom
8 days using the app
Atom Yard replied March 17, 2019

Thanks for the feedback! We’re glad we were able to work with you to find a solution that meets your shipping needs!

July 7, 2018

Great app for setting up a free shipping rate for large orders while being able to exclude certain products. Had some issues but experienced great customer support to resolve it.

Atlas Preservation
United States
8 days using the app
July 2, 2025

spot on customer service

Crossfire Games
United Kingdom
2 days using the app
July 4, 2023

great help for us .Thank you very much! We have worked it well.
Customer service is quick and helpful for us.

Honey Play Box Official
United States
About 2 months using the app
July 27, 2023

Solved our shipping issue perfectly. Also very great support! They even helped us set it up on our Shopify account. Free of charge during the test period.

Bambaw
Belgium
9 days using the app
April 17, 2023

This app is very easy to use, the customer service is good, they reply and give detail instruction quickly.

Harvey Woodworking
United States
Over 3 years using the app
June 24, 2022

Very useful App, with the Tiered Shipping Setup function, we can set different shipping rate based on order quantity. Peter is very helpful and solved my issue quickly.

Airdog USA
United States
Over 3 years using the app
March 30, 2022

Great app to set up complicated shipping rates! I had to multiply the rates by product and nothing was working better than Better Shipping ;)

Fast-Stairs
Canada
5 months using the app