Reviews (88)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 19, 2025

A fantastic solution! Works wonderfully, and the support is excellent! Kudos to the team, and keep up the good work!

Terboven Aquaristik
Germany
About 10 hours using the app
March 30, 2021

I live in Japan and my online store is located here, catering to the discerning Japanese consumer. Initially I had a little difficulty in configuring the freight rate individually per product. However, I contacted support, who promptly answered and solved the problem immediately.
I loved it!! It certainly deserves a 5 star rating! ★★★★★ !!

DEGUTI
Japan
3 days using the app
October 6, 2017

This app doesn't allow setting different prices for variants. It advertises that you can set shipping rates per item on Shopify, but then you really can't. Very frustrating.

Jan Davidson Collection
United States
8 days using the app
Atom Yard replied March 17, 2019

We’re sorry to hear that you had a frustrating experience! Better Shipping definitely does allow you to set up per product shipping rates! We’re always happy to provide customer support if you have any set up questions as well. If you’d like to try Better Shipping again, please just let me know!

November 21, 2017

Hard to use. Not recommended. Wasted 2 hours of my time.

Noirsurblanc
Indonesia
44 minutes using the app
Atom Yard replied March 17, 2019

Sorry to hear that you had trouble with the app! If you have a unique shipping set up we’re always happy to provide extra set up assistance if you would like! We’ve also improved our help guided and added some video set up tutorials. If you decide to try Better Shipping again please just let us know!

May 12, 2018

Just love this app! So easy to use and setup and the amazing customer service is like the icing on the cake! Highly recommend it!

Custom Cre8tive Designs
Canada
2 days using the app
December 4, 2017

This app does what it says. The best part is the Atom Yard support team who helped me to customize the configuration. I use it together with their other app Local Delivery.

Texas Craft Wagyu
United States
13 days using the app
May 14, 2019

Better Shipping assisted us in doing some very customized and complex shipping rates. The customer service is top-notch, especially when trying to implement such complex solutions.

TheIsmaili
United Kingdom
22 days using the app
October 19, 2016

Does what it says and is stable on the front end. We ship large heavy items, so standard Shopify real-time carrier shipping didn't work for us. This did the trick as we can add shipping amounts per item.

Easiklip
Canada
2 months using the app
March 27, 2025

Excellent customer service with quick responses that are articulated well.
I would certainly recommend!

Sixtrees
United States
About 2 years using the app
December 9, 2024

I have been using this app for the last few years and have found the support and responsiveness to be fantastic!

TEMP-TECH
United States
Over 7 years using the app